Resume Example

Underwriter Resume Examples

Real-world underwriter resume examples across personal lines, commercial, life, lending, specialty, mortgage, and trainee roles, with the loss ratios, book sizes, turn times, and quality results that carriers and lenders look for.
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Contents

A strong underwriter resume should show the quality of your decisions and the size of the risk you manage. Highlight book size or files per day, approval authority, loss ratios or delinquency rates, retention and hit ratios, turn times, and quality audit or defect results. Name your designations and systems, because CPCU, FALU, FHA and VA authority, and underwriting platforms are filtered on. State your line plainly, since a personal lines, commercial, life, loan, specialty, mortgage, and trainee underwriter are hired on different evidence. Use the examples below to see how to turn underwriting work into clear, results-focused resume achievements.

Underwriter Resume Example

Meet Colby Ostrowski, a personal lines underwriter for a regional insurer with a $420M book written by 900 agents. This example shows core evidence: 55 submissions a day, a 58% loss ratio against a 64% target, and referral turnaround cut to 1 day.

Colby Ostrowski

(717) 555-0128 ◇ Harrisburg, PA

Objective

Personal lines underwriter with 5 years in property and casualty insurance, currently underwriting homeowners and auto business for a regional insurer writing $420M in premium through 900 independent agents. Reviews about 55 submissions and referrals a day, keeps a book loss ratio of 58% against a 64% target, and cut average referral turnaround from 3 days to 1. Makes consistent, well-documented decisions that agents can understand and trust.

Education
B.S. in Risk Management and Insurance, Susquehanna Crown University 2017 – 2021

Coursework in Property and Liability Insurance, Risk Analysis, Insurance Law, and Statistics.

Associate in Personal Insurance (API) and CPCU in progress, The Institutes 2023

3 of 8 CPCU courses completed, with the designation expected in 2027.

Skills
Underwriting
Homeowners, dwelling fire, and personal auto risk selection, referral review, inspection and replacement cost review, loss history analysis, rule and guideline application
Portfolio and Pricing
Loss ratio monitoring, renewal reviews, non-renewal decisions, catastrophe exposure review, rate adequacy checks, agency book reviews
Agent Relationships
Agent communication, declination letters, agency visits, training on guidelines, service level management, complaint handling
Tools & Platforms
Guidewire PolicyCenter, LexisNexis CLUE, Verisk 360Value, ISO ClaimSearch, Google Earth, Excel, Tableau
Experience
Personal Lines Underwriter II 03/2023 – Present
Keystone Crown Mutual Insurance Harrisburg, PA
  • Review about 55 homeowners and auto submissions and referrals a day for a $420M book written by 900 agents.
  • Keep an assigned book loss ratio of 58% against a 64% target over 3 years for 140 agencies.
  • Cut average referral turnaround from 3 days to 1 by adding a daily queue review and 15 decision templates.
Underwriting Associate 07/2021 – 02/2023
Keystone Crown Mutual Insurance Harrisburg, PA
  • Processed about 80 new business and endorsement items a day with a 99% accuracy rate on audits.
  • Ordered and reviewed about 120 home inspections a month, flagging 15% for follow-up by underwriters.
  • Completed the 18-month underwriter development programme in 14 months, 1 of 2 in a class of 10.
Insurance Intern 05/2020 – 08/2020
Capitol Line Insurance Agency Harrisburg, PA
  • Supported 4 agents with about 30 home and auto quotes a week across 5 insurance companies.
  • Built a renewal tracking sheet for 600 policies that cut missed renewal reviews to 0.
  • Earned the state property and casualty producer licence during the 12-week internship.
Projects

Referral Turnaround Improvement. Mapped the referral process, added a daily queue review, and wrote 15 decision templates for common referral types with the underwriting manager, which cut average referral turnaround from 3 days to 1 and lifted agent satisfaction with underwriting from 3.5 to 4.4 of 5.

Roof Age Renewal Review. Used aerial imagery and inspection data to review 2,800 renewals with roofs over 20 years old, requiring repairs or changing coverage on 340, which cut wind and hail losses on the reviewed group by about 30% the next year.

Agency Book Scorecard. Built a Tableau scorecard for 140 agencies showing loss ratio, growth, and referral quality, reviewed with each agency 2 times a year, which helped 12 poor-performing agencies bring loss ratios under target within 18 months.

Extra-Curricular Activities
  • Member of a local CPCU society chapter, attending 6 education meetings a year.
  • Volunteer with a home repair nonprofit, helping on about 5 roof and safety repair days a year.
  • Play in a recreational softball league of 12 teams every spring and summer.
Leadership
  • Mentor 2 underwriting associates a year through the underwriter development programme.
  • Lead guideline training for about 60 agency staff a year in 4 regional sessions.
  • Serve on the personal lines guideline committee of 7 that reviews rules each quarter.
Use this resume

Commercial Underwriter Resume Example

Meet Eamon Keogh, a middle market commercial underwriter managing a $48M book for a national carrier. This example shows commercial evidence: the book grown 31% at a 54% loss ratio, 88% retention, and a 27% new business hit ratio.

Eamon Keogh

(410) 555-0159 ◇ Baltimore, MD

Objective

Commercial underwriter with 9 years in middle market property and casualty, currently managing a $48M book of manufacturing, wholesale, and contractor accounts for a national carrier. Grew the book 31% in 3 years while holding a 54% loss ratio, keeps an 88% renewal retention rate, and wins 27% of quoted new business against a 19% office average. Builds strong broker relationships through fast, clear decisions and well-reasoned pricing.

Education
B.S. in Finance, Chesapeake Crown University 2013 – 2017

Coursework in Corporate Finance, Risk Management, Business Law, and Financial Statement Analysis.

Chartered Property Casualty Underwriter (CPCU), The Institutes 2021

Also holds the Associate in Commercial Underwriting (AU) designation.

Skills
Commercial Underwriting
Commercial package, general liability, commercial auto, umbrella, and workers compensation, risk selection, coverage terms and exclusions, loss control recommendations
Pricing and Analysis
Account pricing and rating, experience and schedule rating, loss run analysis, financial statement review, exposure analysis, portfolio profitability
Production
Broker relationships, new business development, renewal strategy, quote negotiation, marketing visits, account retention planning
Tools & Platforms
Duck Creek Policy, Guidewire PolicyCenter, Verisk ISO rating, RiskMeter, Salesforce, Excel, Power BI
Experience
Commercial Underwriter, Middle Market 02/2022 – Present
Inner Harbor Crown Insurance Baltimore, MD
  • Manage a $48M book of middle market accounts, growing it 31% in 3 years while holding a 54% loss ratio.
  • Keep an 88% renewal retention rate on about 240 accounts with average premium of $200,000.
  • Win 27% of quoted new business against a 19% office average across 35 broker offices.
Commercial Lines Underwriter, Small Commercial 06/2019 – 01/2022
Fells Point Line Insurance Baltimore, MD
  • Underwrote about 400 small commercial accounts a year with premiums up to $50,000 each.
  • Grew the contractor segment 40% in 2 years with a targeted appetite guide sent to 60 agents.
  • Held a loss ratio of 52% on the assigned book against a company target of 60%.
Underwriting Trainee, then Assistant Underwriter 07/2017 – 05/2019
Fells Point Line Insurance Baltimore, MD
  • Completed a 12-month underwriting training programme with rotations through 3 commercial lines.
  • Supported 3 underwriters with about 150 renewal reviews a month and loss run analysis.
  • Built a loss run summary template that cut renewal preparation time by about 30%.
Projects

Manufacturing Segment Growth. Built a manufacturing appetite guide with 12 target classes and pricing guidance, visited 20 key broker offices, and set a 48-hour quote target, which grew the manufacturing segment from $14M to $22M in 3 years with a 51% loss ratio.

Renewal Retention Programme. Started reviewing top renewals 120 days before expiry with broker strategy calls and loss control reports, which raised renewal retention on the book from 81% to 88% and kept about $3.4M in premium that had been at risk.

Contractor Appetite Guide. Wrote a 1-page appetite guide for 15 contractor classes with examples of wanted and unwanted risks, sent to 60 agents with a quarterly update, which grew the contractor segment 40% in 2 years and cut declined submissions by about half.

Extra-Curricular Activities
  • Member of a CPCU society chapter, serving as programme chair for 2 years.
  • Volunteer financial literacy teacher at a high school, running 6 sessions a year on insurance basics.
  • Play Gaelic football in a local club that competes in about 10 matches each season.
Leadership
  • Mentor 3 assistant underwriters on pricing and broker communication, reviewing their files weekly.
  • Lead the office manufacturing segment team of 4 underwriters and 2 loss control specialists.
  • Present at broker appetite events for about 80 brokers 2 times a year.
Use this resume

Insurance Underwriter Resume Example

Meet Lucinda Farraday, a life insurance underwriter with authority up to $5M for a mutual insurer. This example shows life underwriting evidence: 30 cases a day, 97% audit agreement, and 42% of applications moved to accelerated underwriting.

Lucinda Farraday

(402) 555-0182 ◇ Lincoln, NE

Objective

Life insurance underwriter with 8 years of experience, currently underwriting individual life and disability applications for a mutual insurer with $2.1B in annual premium. Decides about 30 cases a day with approval authority up to $5M, holds 97% agreement on quality audits, and helped move 42% of applications to accelerated underwriting without medical exams. Balances careful risk decisions with a fast, fair experience for applicants.

Education
B.S. in Biology, Platte Crown University 2014 – 2018

Coursework in Physiology, Pharmacology, Biostatistics, and Epidemiology.

Fellow, Academy of Life Underwriting (FALU), Academy of Life Underwriting 2023

Also holds the Fellow, Life Management Institute (FLMI) designation from LOMA.

Skills
Life Underwriting
Medical risk assessment, attending physician statement review, lab and paramedical results, prescription history, financial underwriting, avocation and travel risk, table ratings
Accelerated Underwriting
Data-driven underwriting rules, electronic health records, motor vehicle and credit-based data, rules engine testing, mortality monitoring of accelerated cases
Communication
Agent and applicant communication, case negotiation, reinsurance submissions, medical director consultation, clear decision notes
Tools & Platforms
Swiss Re Life Guide, Munich Re MIRA, Milliman IntelliScript, ExamOne, LexisNexis Risk Classifier, Salesforce, Excel
Experience
Life Underwriter III 05/2022 – Present
Cornhusker Crown Mutual Life Lincoln, NE
  • Decide about 30 life and disability cases a day with approval authority up to $5M per life.
  • Hold 97% agreement with the chief underwriter on quality audits across 4 years.
  • Helped move 42% of applications to accelerated underwriting, cutting average decision time from 24 to 6 days.
Life Underwriter I and II 07/2019 – 04/2022
Cornhusker Crown Mutual Life Lincoln, NE
  • Underwrote about 25 cases a day with authority rising from $500,000 to $2M over 3 years.
  • Worked about 60 reinsurance facultative submissions a year for complex medical cases.
  • Placed 87% of offers issued, against a team average of 80%, through clear agent communication.
Underwriting Case Manager 06/2018 – 06/2019
Haymarket Line Insurance Lincoln, NE
  • Managed about 150 open cases at a time, ordering medical records and exams for 6 underwriters.
  • Cut average time to receive medical records from 21 to 12 days with a weekly follow-up routine.
  • Moved into an underwriter trainee role after 12 months, the fastest in the team that year.
Projects

Accelerated Underwriting Rollout. Worked with actuaries and IT to test data-driven rules on 5,000 past cases, compare results with full underwriting, and tune 30 rules, which moved 42% of applications to accelerated decisions and cut average decision time from 24 to 6 days with mortality in line with pricing.

Diabetes Rating Guideline Review. Reviewed 400 recent diabetes cases against the reinsurer manual and company experience with a medical director, then proposed updated ratings for well-controlled cases, which raised offers at standard or better from 18% to 31% for that group.

Medical Records Follow-Up Routine. Built a weekly follow-up routine and tracking sheet for outstanding medical records across 6 underwriters, which cut average wait time from 21 to 12 days and reduced cases closed as incomplete by 25%.

Extra-Curricular Activities
  • Member of a regional home office life underwriters association, presenting at 1 meeting a year.
  • Volunteer at a blood donation centre, helping run about 8 donor drives a year.
  • Run in about 4 half marathons a year and coach a beginner running group of 20 each spring.
Leadership
  • Mentor 3 junior underwriters, reviewing about 20 of their cases a week before decisions go out.
  • Lead underwriting training for about 40 new agents a year on what information speeds decisions.
  • Serve on the underwriting guidelines committee of 6 that reviews rating rules every quarter.
Use this resume

Loan Underwriter Resume Example

Meet Hector Paredes, a senior loan underwriter at a credit union with 280,000 members. This example shows lending evidence: 35 applications a day with authority up to $250,000, 0.6% delinquency, and decision time cut from 2 days to 5 hours.

Hector Paredes

(915) 555-0136 ◇ El Paso, TX

Objective

Loan underwriter with 7 years in consumer and small business lending, currently underwriting auto, personal, and small business loans for a credit union with $3.4B in assets and 280,000 members. Decides about 35 applications a day with approval authority up to $250,000, holds a 60-day delinquency rate of 0.6% on approved loans, and cut average decision time from 2 days to 5 hours. Looks past the credit score to understand each member and their ability to repay.

Education
B.B.A. in Finance, Rio Grande Crown University 2015 – 2019

Coursework in Credit Analysis, Financial Statement Analysis, Banking, and Business Statistics.

Certified Lender Business Banker (CLBB), Business Development Line Institute 2023

Small business cash flow analysis, collateral valuation, and SBA lending basics.

Skills
Credit Underwriting
Consumer credit analysis, debt-to-income and payment shock review, income verification, collateral valuation, fraud red flags, exceptions and counteroffers
Small Business Lending
Business tax return and cash flow analysis, global debt service coverage, personal guarantor review, SBA 7(a) express loans, equipment and vehicle loans
Compliance and Quality
Fair lending, adverse action notices, credit policy application, loan file documentation, portfolio delinquency monitoring, audit preparation
Tools & Platforms
MeridianLink, Symitar, Experian, Equifax, TransUnion, Sageworks, DocuSign, Power BI
Experience
Senior Loan Underwriter 03/2022 – Present
Franklin Mountains Crown Credit Union El Paso, TX
  • Decide about 35 auto, personal, and small business applications a day with authority up to $250,000.
  • Hold a 60-day delinquency rate of 0.6% on approved loans against a portfolio average of 1.1%.
  • Cut average decision time from 2 days to 5 hours by adding auto-decision rules for 40% of simple applications.
Consumer Loan Underwriter 06/2019 – 02/2022
Sun City Line Bank El Paso, TX
  • Underwrote about 45 consumer loan and credit card applications a day across 18 branches.
  • Held a 98% accuracy rate on internal credit audits over 2 years with 0 fair lending findings.
  • Flagged 22 fraudulent applications worth about $540,000 through income and identity checks.
Loan Processor (Part Time) 09/2017 – 05/2019
Sun City Line Bank El Paso, TX
  • Gathered documents and verified income for about 20 consumer loan files a day while studying.
  • Cut incomplete files sent to underwriting from 25% to 8% with a document checklist for branches.
  • Answered about 40 member calls a day in English and Spanish about loan status and documents.
Projects

Auto-Decision Rules. Analysed 3 years of auto and personal loan performance with the risk team to write 18 rules for approving simple, low-risk applications automatically, tested on 12,000 past loans, which now decide 40% of applications instantly and cut average decision time from 2 days to 5 hours.

Small Business Express Loan Programme. Helped design a small business express loan up to $150,000 with a 2-page application, cash flow checklist, and 3-day decision target, which funded 210 loans worth $19M in 2 years with a 0.9% charge-off rate.

Second Look Programme. Set up a second review for declined applicants with thin credit files, using rent, utility, and payroll history, which approved 640 members in 18 months who would have been declined, with delinquency in line with the portfolio.

Extra-Curricular Activities
  • Volunteer credit counsellor at a nonprofit, helping about 30 families a year build or repair credit.
  • Teach a bilingual first-time car buyer workshop at the credit union 4 times a year.
  • Member of a regional credit union lending professionals group, attending 3 events a year.
Leadership
  • Train and review the work of 4 underwriters, signing off on all loans above their authority limits.
  • Serve on the credit union loan policy committee of 7 that updates lending policy each year.
  • Trained staff at 18 branches on the document checklist that cut incomplete files sent to underwriting.
Use this resume

Senior Underwriter Resume Example

Meet Ingeborg Nygaard, a senior cyber underwriter managing $62M in premium on a $190M book. This example shows senior specialty evidence: a 49% loss ratio over 4 years, authority up to $10M, and security scan rules used on every new account.

Ingeborg Nygaard

(312) 555-0149 ◇ Chicago, IL

Objective

Senior underwriter with 12 years in specialty insurance, currently leading cyber and technology errors and omissions underwriting for a specialty carrier with a $190M cyber book. Personally manages $62M in premium with authority up to $10M in limits, delivered a 49% loss ratio over 4 years in a hard market for cyber, and built the security scan rules now used on every new account. Combines careful technical review with strong broker partnerships.

Education
B.S. in Economics, Minor in Computer Science, Lakeshore Crown University 2010 – 2014

Coursework in Risk and Insurance, Econometrics, Networks, and Information Security.

CPCU and Registered Professional Liability Underwriter (RPLU), The Institutes and PLUS 2018, 2020

Also holds the CompTIA Security+ certification to support technical risk reviews.

Skills
Specialty Underwriting
Cyber liability, technology errors and omissions, media liability, primary and excess placements, coverage wording and endorsements, large account pricing
Technical Risk Review
Security controls assessment, external scan interpretation, ransomware readiness, vendor and supply chain risk, incident history review, aggregation risk
Portfolio Leadership
Underwriting guidelines, authority management, portfolio reviews, reinsurance data, rate monitoring, underwriter training, broker distribution strategy
Tools & Platforms
SecurityScorecard, BitSight, Guidewire PolicyCenter, Salesforce, Tableau, Excel, Advisen loss data
Experience
Senior Underwriter, Cyber and Technology 01/2021 – Present
Wrigley Line Specialty Insurance Chicago, IL
  • Manage $62M in cyber and technology premium with authority up to $10M in limits per account.
  • Delivered a 49% loss ratio over 4 years on the personal book against a 60% plan target.
  • Lead 5 underwriters on a $190M cyber book, reviewing all accounts above their authority.
Underwriter, Professional Liability 05/2017 – 12/2020
River North Crown Insurance Chicago, IL
  • Underwrote technology errors and omissions and cyber for about 350 mid-size companies a year.
  • Grew the cyber portfolio from $8M to $24M in 3 years while holding a 52% loss ratio.
  • Wrote the first cyber underwriting guidelines for the company, covering 10 security controls.
Associate Underwriter, Management Liability 07/2014 – 04/2017
River North Crown Insurance Chicago, IL
  • Supported 4 underwriters on directors and officers and employment practices accounts, about 60 a month.
  • Built financial summaries for about 200 private company renewals a year.
  • Took over a $3M book of small cyber accounts in 2016, the first associate given that role.
Projects

Security Scan Underwriting Rules. Worked with a data vendor and actuaries to link external scan results for 3,000 insured companies to 4 years of claims, finding 6 signals that predicted ransomware losses, and built them into rules used on every new account, which cut ransomware claim frequency on new business by about 35%.

Hard Market Portfolio Reset. Led a review of 900 cyber accounts during a hard market, requiring multi-factor authentication and backups, cutting limits or adding coinsurance on 180 accounts, and raising rates 45% on average, which brought the book to a 49% loss ratio over 4 years.

Underwriter Training Curriculum. Built a 10-module cyber underwriting curriculum on security controls, coverage, and pricing, taught to 14 underwriters in 2 cohorts, which cut referrals to senior underwriters by about 30% and raised audit scores for trainees to 95%.

Extra-Curricular Activities
  • Speaker on cyber underwriting trends at 3 professional liability conferences since 2022.
  • Volunteer cybersecurity awareness trainer for small nonprofits, 4 workshops a year.
  • Member of a Norwegian cultural society, helping run 2 community festivals a year.
Leadership
  • Lead a team of 5 cyber underwriters, setting authority levels and reviewing large accounts.
  • Serve on the specialty underwriting committee of 8 that approves new products and guideline changes.
  • Mentored 4 associate underwriters, 3 of whom now hold underwriter authority.
Use this resume

Mortgage Underwriter Resume Example

Meet Tamika Rollins, a senior mortgage underwriter with FHA and VA authority at a lender funding $6B a year. This example shows mortgage evidence: a 1.2% post-closing defect rate and underwriting turn time cut from 72 hours to 24.

Tamika Rollins

(904) 555-0172 ◇ Jacksonville, FL

Objective

Mortgage underwriter with 8 years in residential lending, currently underwriting conventional, FHA, and VA loans for a mortgage lender funding $6B a year. Holds FHA Direct Endorsement and VA SAR authority, underwrites about 5 files a day with a 1.2% defect rate on post-closing quality control, and cut average underwriting turn time from 72 hours to 24. Clears loans quickly while protecting investor quality.

Education
B.S. in Business Administration, Finance, First Coast Crown University 2014 – 2018

Coursework in Real Estate Finance, Credit Analysis, Accounting, and Business Law.

FHA Direct Endorsement and VA SAR Underwriter Authority, HUD and VA 2021, 2022

Also holds the Certified Mortgage Underwriter credential from a national mortgage bankers group.

Skills
Mortgage Underwriting
Conventional, FHA, VA, and USDA loans, income and employment analysis, self-employed tax return review, asset and reserve verification, appraisal review, credit analysis
Guidelines and Compliance
Fannie Mae and Freddie Mac selling guides, HUD 4000.1, VA lender handbook, TRID timing, ability to repay, fraud and red flag review
Pipeline and Quality
Condition management, turn time management, post-closing defect review, loan officer and processor communication, training and file reviews
Tools & Platforms
Encompass, Desktop Underwriter, Loan Product Advisor, FHA TOTAL Scorecard, LoanBeam, FraudGuard, The Work Number, Excel
Experience
Senior Mortgage Underwriter 01/2022 – Present
St. Johns Crown Mortgage Jacksonville, FL
  • Underwrite about 5 conventional, FHA, and VA files a day for a lender funding $6B a year.
  • Hold a 1.2% defect rate on post-closing quality control against a company target of 3%.
  • Cut average underwriting turn time from 72 hours to 24 with a condition checklist and daily pipeline review.
Mortgage Underwriter 03/2020 – 12/2021
Riverside Line Home Loans Jacksonville, FL
  • Underwrote about 6 conventional loans a day through the 2020 and 2021 refinance boom.
  • Handled about 150 self-employed borrower files a year, calculating income from 2 years of tax returns.
  • Held 0 repurchase requests from investors on about 2,400 loans underwritten.
Loan Processor, then Junior Underwriter 07/2018 – 02/2020
Riverside Line Home Loans Jacksonville, FL
  • Processed a pipeline of about 40 loans at a time, ordering appraisals, title, and verifications.
  • Closed 96% of processed loans on or before the contract date over 12 months.
  • Moved into a junior underwriter role after 14 months, reviewing conditions for 3 senior underwriters.
Projects

Turn Time Reduction. Built a standard condition checklist by loan type, a daily pipeline review with processors, and a rule to issue all conditions in 1 pass, which cut average underwriting turn time from 72 hours to 24 and reduced resubmissions by 40%.

Self-Employed Income Guide. Wrote a 15-page guide with worked examples for calculating self-employed income from personal and business tax returns, used by 20 underwriters and 60 loan officers, which cut income-related defects in quality control by about half.

Quality Control Defect Review. Analysed 12 months of post-closing defects across 18 underwriters and found 5 recurring causes, then ran 4 training sessions and added checklist items, which brought the team defect rate from 3.8% to 1.9%.

Extra-Curricular Activities
  • Volunteer homebuyer education teacher for a housing counselling agency, 6 classes a year.
  • Member of a state mortgage lenders association, attending its annual conference since 2020.
  • Mentor 2 young women a year through a local financial literacy programme for high schools.
Leadership
  • Train and review the work of 3 junior underwriters, signing off on their FHA and VA files.
  • Lead monthly guideline update sessions for about 20 underwriters and 15 processors.
  • Serve as underwriting contact for 12 loan officers, answering about 30 scenario questions a week.
Use this resume

Entry Level Underwriter Resume Example

Meet Nico Alvarenga, a 2026 risk management graduate in a commercial underwriting trainee programme. This example shows entry level evidence: 60 renewal summaries in an internship, a state licence, and 2 CPCU courses passed before graduation.

Nico Alvarenga

(813) 555-0118 ◇ Tampa, FL

Objective

Entry level underwriter and 2026 risk management and insurance graduate, now an underwriting trainee at a commercial insurer after a summer underwriting internship. Prepared 60 renewal summaries and loss run analyses during the internship, holds the state property and casualty licence, and passed 2 of the CPCU courses before graduation. Analytical, organised, and ready to learn risk selection from experienced underwriters.

Education
B.S. in Risk Management and Insurance, Tampa Bay Crown University 2022 – 2026

GPA 3.7. Coursework in Commercial Property and Liability, Risk Analysis, Insurance Operations, and Financial Statement Analysis.

State Property and Casualty Licence and 2 CPCU Courses, State Department of Insurance and The Institutes 2025

Passed CPCU 500 and CPCU 520 as a student through a university sponsorship.

Skills
Underwriting Support
Submission review, loss run analysis, renewal summaries, exposure data checks, property inspection review, clearance and data entry, quote preparation
Analysis
Financial statement basics, loss ratio calculations, catastrophe exposure mapping, spreadsheet modelling, simple pricing comparisons
Communication
Broker emails and calls, underwriting file notes, meeting summaries, presentations, bilingual English and Spanish
Tools & Platforms
Guidewire PolicyCenter, Salesforce, Excel, Power BI, Google Earth, Microsoft Teams, Microsoft 365
Experience
Underwriting Trainee 07/2026 – Present
Gulf Coast Crown Insurance Tampa, FL
  • Rotating through 3 commercial lines in an 18-month trainee programme with a class of 8.
  • Review about 15 small business submissions a day for completeness and clearance.
  • Prepared 40 renewal packages in the first 2 months with 0 errors flagged by underwriters.
Underwriting Intern 05/2025 – 08/2025
Gulf Coast Crown Insurance Tampa, FL
  • Prepared 60 renewal summaries and loss run analyses for 3 commercial property underwriters.
  • Mapped wind exposure for 300 insured locations in Power BI for a hurricane season review.
  • Presented the exposure map to 12 underwriters and managers and received a trainee offer.
Customer Service Representative (Part Time) 09/2023 – 04/2025
Ybor Line Insurance Agency Tampa, FL
  • Answered about 40 policyholder calls a day in English and Spanish on billing and coverage.
  • Processed about 25 policy changes a day across 6 insurance companies with a 99% accuracy rate.
  • Kept a 96% customer satisfaction score across about 1,500 surveyed calls over 18 months.
Projects

Hurricane Exposure Map. Built a Power BI map of 300 insured property locations with wind zone, construction type, and insured value during the internship, which showed that 18% of value sat within 1 mile of the coast and helped underwriters plan 25 renewal reviews before hurricane season.

Renewal Summary Template. Built an Excel renewal summary template that pulls loss runs, exposure changes, and prior pricing onto 1 page, used on 60 renewals, which cut renewal preparation time for 3 underwriters by about 30%.

Insurance Case Competition. Led a 4-person student team analysing the risk profile of a regional restaurant chain and recommending coverage and pricing, which placed 3rd of 24 teams in a national risk management case competition in 2025.

Extra-Curricular Activities
  • Member of the university risk management society for 4 years, attending 10 industry talks a year.
  • Volunteer with a hurricane recovery group, helping about 20 families clean up after 2 storms.
  • Play in a university intramural soccer league with games every week during the season.
Leadership
  • President of the university risk management society of about 110 members in 2025 and 2026.
  • Team lead for a 4-person case competition team that placed 3rd of 24 nationally.
  • Trained 3 new part-time customer service staff at the insurance agency in 2024.
Use this resume

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