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Frequently Asked Questions

Everything you need to know about Careerflow's AI career tools. Can't find your answer? Contact us.

General

What is Careerflow?

Careerflow is an AI-powered career readiness platform that gives job seekers everything they need in one place — an AI Resume Builder, LinkedIn Optimizer, Job Tracker, Mock Interview tool, Cover Letter Writer, Networking Tracker, and more. Over 2 million job seekers use Careerflow to land their dream jobs faster.

Is Careerflow free to use?

Yes! Careerflow has a generous free plan that includes the Job Tracker, LinkedIn Profile Optimizer, Browser Extension, and limited access to AI tools. Careerflow Premium unlocks unlimited AI resume generation, advanced LinkedIn features, mock interviews, and priority support.

How do I get started?

Simply sign up for a free account at careerflow.ai — no credit card required. You can start with the Job Tracker and LinkedIn Optimizer right away. Install the browser extension to save jobs from any site in one click.

Is Careerflow available on mobile?

Careerflow's web app is fully responsive and works on mobile browsers. We also have a Chrome Extension for desktop job searching. A dedicated mobile app is on our roadmap.

AI Resume Builder

How does the AI Resume Builder work?

Our AI Resume Builder uses GPT-4 to help you create a tailored, ATS-optimized resume. You can import your LinkedIn profile, choose from professional templates, and let AI generate strong bullet points for each role. The builder checks your resume against job descriptions and scores it for ATS compatibility.

What is an ATS score and why does it matter?

ATS stands for Applicant Tracking System — the software most companies use to screen resumes before a human ever sees them. Our ATS Score Checker analyzes your resume against a specific job description and scores how well it matches, so you know exactly what to fix before applying.

Can I import my existing resume?

Yes. You can upload an existing resume (PDF or Word) or import directly from your LinkedIn profile. Our AI will parse it and populate your Careerflow resume, ready for editing and optimization.

How many resume templates are available?

Careerflow offers a growing library of ATS-friendly, professionally designed resume templates. Premium members get access to all templates including exclusive designs optimized for specific industries.

LinkedIn Optimizer

How does the LinkedIn Optimizer work?

Install the Careerflow Chrome Extension and visit your LinkedIn profile. Our AI analyzes every section — headline, summary, experience, skills — and gives you an instant score plus specific recommendations to improve your profile's visibility in recruiter searches.

Will using the LinkedIn Optimizer get my account flagged?

No. Careerflow reads your public LinkedIn profile data through the browser extension — the same way you view it. We do not use LinkedIn's API or any automation that violates LinkedIn's terms of service. Your account is safe.

How much can I improve my LinkedIn profile views?

Users who implement Careerflow's LinkedIn recommendations see an average 2.5x increase in profile views and recruiter contact within 30 days. Results vary by industry and completeness of profile.

Job Tracker

What can I do with the Job Tracker?

The Job Tracker is your job search command center. Save jobs from any website with one click, track application status through a Kanban board, set follow-up reminders, add notes and tasks, store contacts, and get analytics on your search progress — all in one place.

Can I save jobs from LinkedIn, Indeed, and other job boards?

Yes. The Careerflow Chrome Extension lets you save jobs from LinkedIn, Indeed, Glassdoor, Google Jobs, company career pages, and virtually any other site with a single click. Job details are automatically captured.

Is the Job Tracker free?

Yes, the Job Tracker is free for all Careerflow users with no limits on the number of jobs you can track.

Plans & Pricing

What's included in Careerflow Premium?

Careerflow Premium includes: unlimited AI resume generation and optimization, all resume templates, advanced LinkedIn optimization, unlimited cover letter generation, AI mock interview practice, priority email support, and access to all new features as they launch.

Can I cancel my Premium subscription at any time?

Yes, you can cancel anytime from your account settings. If you cancel, you'll retain Premium access until the end of your current billing period. We also offer a refund within 7 days of purchase if you're not satisfied — no questions asked.

Do you offer discounts for students?

Yes! We offer special pricing for students and recent graduates. We also partner with universities and bootcamps to offer free or discounted Premium access through their programs. Check with your institution or contact us to learn more.

Do you offer team or organizational plans?

Yes. Careerflow for Organizations offers tailored plans for universities, bootcamps, outplacement firms, workforce development programs, and career coaches. Learn more about organizational plans or contact our team.

Privacy & Security

Is my resume data safe with Careerflow?

Yes. Your data is encrypted in transit and at rest. We never sell your personal data to third parties. Your resume and job search information is used only to power the features you use within Careerflow. See our Privacy Policy for full details.

Does Careerflow share my data with employers?

No. Careerflow does not share your data with employers or recruiters without your explicit consent. Your job applications, notes, and profile information are private to you.

How do I delete my account?

You can delete your account and all associated data at any time from your account settings, or by contacting our support team at support@careerflow.ai. We'll process the deletion within 30 days.

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Still have questions?

Our team is happy to help. Reach out and we'll get back to you within one business day.