Resume Example

Travel Agent Resume Examples

Use these ATS-friendly resume examples and templates to showcase your booking volume, supplier knowledge, and client retention as a Travel Agent.
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Contents
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A strong travel agent resume should show sales, not just service. Highlight booking volume and revenue, average booking value, commission earned, client retention and referral rates, the destinations and travel types you specialise in, supplier and consortium relationships, and the booking systems you know. Disruption handling matters too, because that is when clients decide whether to come back. Use the examples below to see how to turn travel experience into clear, results-focused resume achievements.

Travel Agent Resume Example

Meet Rosalind Fitzwilliam-Ossei, a fictional travel agent with 9+ years selling leisure travel through an agency. This example highlights booking revenue, average booking value, repeat client rate, and the disruption handling that turns a bad trip into a returning customer.

Rosalind Fitzwilliam-Ossei

(843) 555-0174 ◇ Mount Pleasant, SC

rosalind.fitzwilliam-ossei@example.com ◇ linkedin.com/in/rosalind-fitzwilliam-ossei ◇ rosalindfitzwilliamossei.com

Objective

Travel Agent with 9+ years selling leisure and luxury travel, currently booking $3.4M in annual volume across about 420 bookings. Raised average booking value from $4,100 to $8,100 by specialising in escorted and expedition travel, and holds a 71% repeat client rate. Handles disruption personally, which is the part of the job that decides whether a client books again.

Education
A.A.S. in Travel and Tourism Management, Lowcountry Crown College 2014 – 2016

Coursework in Destination Geography, Reservation Systems, Tour Operations, and Travel Sales.

Certified Travel Counselor, The Travel Institute 2021

Also holds destination specialist certifications for Africa and Northern Europe, and 6 cruise line accreditations.

Skills
Sales & Client Work
Consultative selling, itinerary design, upselling and cross-selling, client profiling, referral generation
Destination Expertise
Africa and Northern Europe specialisms, expedition cruise, escorted touring, visa and entry requirements
Operations
Booking and ticketing, supplier negotiation, disruption rebooking, travel insurance, commission reconciliation
Tools & Systems
Sabre, Amadeus, ClientBase, TravelJoy, Cvent, Microsoft 365, Canva, supplier booking portals
Experience
Senior Travel Advisor 03/2020 – Present
Palmetto Crown Travel Company Mount Pleasant, SC
  • Book about $3.4M in annual travel volume across 420 bookings, specialising in expedition cruise and escorted touring.
  • Raised average booking value from $4,100 to $8,100 over four years by shifting the client mix toward higher-value travel.
  • Hold a 71% repeat client rate and generate about 90 referral bookings a year from an active client base of 340.
Travel Agent 07/2016 – 02/2020
Ashley Line Travel Services Charleston, SC
  • Booked about 380 leisure trips a year worth $1.5M in volume across cruise, resort, and independent travel.
  • Rebooked 240 travellers across 3 major disruption events, with 96% completing their trip in some form.
  • Grew personal commission earnings by 62% over 3 years by adding 5 preferred supplier relationships.
Reservations Agent 06/2015 – 06/2016
Cooper Bend Resort Group Isle of Palms, SC
  • Handled about 70 reservation calls a day for a 340-room resort while completing an associate degree.
  • Converted 34% of inbound inquiries to bookings against a team average of 26%.
  • Upsold room categories and packages on roughly 20% of bookings, adding about $84,000 in annual revenue.
Projects

Client Mix Repositioning. Shifted the book toward expedition cruise and escorted touring by earning 2 destination specialisms and building relationships with 5 operators. Average booking value doubled from $4,100 to $8,100 without increasing booking count.

Disruption Response Protocol. Built a rebooking playbook covering supplier escalation order, alternate routing, and proactive client contact before they call. Across 3 major disruption events, 96% of 240 affected travellers completed their trip.

Referral Programme. Introduced a structured post-trip follow-up at 2 weeks with a referral request and a small thank-you for successful introductions. Referral bookings grew to about 90 a year, roughly a fifth of total volume.

Extra-Curricular Activities
  • Organize an annual charity travel auction that has raised about $38,000 for a local youth charity over four years.
  • Member of the American Society of Travel Advisors, attending the annual congress and 4 supplier events a year.
  • Mentor 3 new advisors a year through a consortium programme, focused on building a first client book.
Leadership
  • Serve as the agency's expedition and Africa specialist, supporting 8 advisors on about 60 complex bookings a year.
  • Trained 5 advisors on the disruption response protocol, which the agency adopted as standard practice.
  • Lead the agency's supplier review, having negotiated 5 preferred partnerships that improved commission by 3 points.
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Travel Consultant Resume Example

Meet Bartholomew Nakagawa, a corporate travel consultant managing business travel programmes rather than holidays. This example shows the distinct discipline: policy compliance, negotiated fares, duty of care, and cost savings measured against a travel budget.

Bartholomew Nakagawa

(469) 555-0138 ◇ Plano, TX

bartholomew.nakagawa@example.com ◇ linkedin.com/in/bartholomew-nakagawa ◇ bartholomewnakagawa.com

Objective

Corporate Travel Consultant managing programmes worth $34M in annual spend across 6 client accounts. Delivered $4.1M in savings through negotiated fares and policy tightening, raised policy compliance from 64% to 91%, and maintained duty of care tracking for about 4,800 travellers. Corporate travel is a procurement and risk job wearing a booking job's title.

Education
B.S. in Business Administration, Trinity Crown University 2012 – 2016

Concentration in Supply Chain Management; coursework in Procurement, Negotiation, and Data Analysis.

Global Travel Professional, Global Business Travel Association 2020

Certification current; also holds advanced Sabre and Concur administrator credentials.

Skills
Programme Management
Travel policy design, compliance measurement, spend analysis, savings tracking, client account reviews
Supplier Negotiation
Airline and hotel rate negotiation, request for proposal management, contract terms, performance clauses
Risk & Duty of Care
Traveller tracking, disruption and emergency response, visa and entry compliance, risk briefings
Tools & Systems
Sabre, Amadeus, SAP Concur, Egencia, International SOS, Power BI, Microsoft Excel, Cvent
Experience
Senior Corporate Travel Consultant 01/2021 – Present
Preston Ridge Travel Management Plano, TX
  • Manage travel programmes for 6 corporate accounts totalling $34M in annual spend and about 4,800 travellers.
  • Delivered $4.1M in savings over four years through negotiated air and hotel rates and a tightened advance booking policy.
  • Raised policy compliance from 64% to 91% by publishing quarterly department scorecards rather than blocking bookings.
Corporate Travel Consultant 08/2017 – 12/2020
Legacy Line Business Travel Dallas, TX
  • Handled about 3,200 corporate bookings a year across 3 accounts with combined spend of $12M.
  • Cut average ticket cost by 14% by shifting 40% of bookings to a 14-day advance window through manager reporting.
  • Coordinated emergency repatriation for 60 travellers across 2 disruption events, all returned within 5 days.
Travel Agent 07/2016 – 07/2017
Grapevine Crown Travel Grapevine, TX
  • Booked about 900 leisure and small business trips in the first year, working across 4 booking platforms.
  • Achieved a 31% inquiry to booking conversion rate against a 24% agency average.
  • Built the agency's first fare comparison template, which cut quoting time per inquiry from 18 minutes to 7.
Projects

Policy Compliance Programme. Replaced booking blocks with quarterly department scorecards showing spend, compliance, and the cost of out-of-policy choices. Compliance rose from 64% to 91% without the traveller friction that hard enforcement had previously caused.

Air and Hotel Renegotiation. Rebuilt the negotiating position using 3 years of route and property-level spend data across the client portfolio. Renegotiated agreements delivered $4.1M in savings while holding traveller satisfaction steady.

Duty of Care Framework. Implemented traveller tracking, pre-trip risk briefings for 12 higher-risk destinations, and a tested emergency escalation path. It was used live in 2 disruption events, with all 60 affected travellers returned within 5 days.

Extra-Curricular Activities
  • Serve on a Global Business Travel Association chapter committee, organizing 6 practitioner events a year.
  • Volunteer travel coordinator for a medical mission charity, arranging about 40 volunteer trips a year at no charge.
  • Mentor 3 travel professionals a year moving from leisure into corporate travel management.
Leadership
  • Lead a consultant team of 4 supporting 6 corporate accounts and about 4,800 travellers.
  • Present quarterly programme reviews to 6 client procurement and finance teams, covering spend, savings, and compliance.
  • Own the supplier negotiation cycle across the portfolio, having renegotiated 11 agreements since 2021.
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Travel Coordinator Resume Example

Meet Perpetua Lindgren-Abara, an in-house travel coordinator arranging travel for one organisation's staff and guests. This example demonstrates the administrative and logistics ownership of the role, which sits closer to operations than to sales.

Perpetua Lindgren-Abara

(612) 555-0126 ◇ Bloomington, MN

perpetua.lindgren-abara@example.com ◇ linkedin.com/in/perpetua-lindgren-abara ◇ perpetualindgrenabara.com

Objective

Travel Coordinator arranging travel for 900 staff and about 200 visiting guests a year at a research organisation. Books roughly 1,600 trips annually against a $4.8M travel budget, cut average booking turnaround from 3 days to 4 hours, and reduced unused ticket value from $118,000 to $19,000 a year. Sits in operations rather than sales, and is measured on cost and accuracy.

Education
B.A. in Business Administration, Minnehaha Crown University 2015 – 2019

Coursework in Operations, Business Communication, Accounting Basics, and Project Coordination.

Certified Travel Associate, The Travel Institute 2021

Also holds SAP Concur administrator certification and completed a grant travel compliance course in 2023.

Skills
Travel Coordination
Itinerary booking, group travel, visa and documentation support, conference logistics, guest travel arrangements
Budget & Compliance
Travel budget tracking, expense reconciliation, grant funding rules, policy administration, unused ticket recovery
Traveller Support
Pre-trip briefing, disruption rebooking, after-hours escalation, accessibility accommodation, traveller records
Tools & Systems
SAP Concur, Egencia, Sabre basics, Workday, Microsoft 365, Smartsheet, Cvent, Google Workspace
Experience
Travel Coordinator 05/2021 – Present
Minnesota Valley Research Institute Bloomington, MN
  • Arrange about 1,600 trips a year for 900 staff and 200 visiting guests against a $4.8M travel budget.
  • Cut average booking turnaround from 3 days to 4 hours by building a request form that captures all 12 needed fields upfront.
  • Reduced unused ticket value from $118,000 to $19,000 a year by tracking credits and applying them before new purchases.
Travel and Events Assistant 08/2019 – 04/2021
Nicollet Line Association Minneapolis, MN
  • Coordinated travel and accommodation for 8 conferences a year hosting 200 to 900 attendees.
  • Booked about 600 room nights a year across 14 hotel contracts, meeting attrition thresholds on all 14.
  • Processed roughly 400 travel reimbursements a year, cutting average approval time from 16 days to 6.
Administrative Assistant 06/2018 – 07/2019
Bde Crown Consulting Group Edina, MN
  • Booked travel for 40 consultants averaging 25 trips a week while completing a degree part time.
  • Reduced last-minute booking rate from 38% to 19% by publishing a weekly deadline for the following week's travel.
  • Maintained traveller profiles for 40 staff, including loyalty numbers and accessibility needs, with no rebooking errors.
Projects

Request Form Redesign. Built a structured request form capturing all 12 fields needed to book without a follow-up conversation, including grant code and accessibility needs. Average turnaround fell from 3 days to 4 hours.

Unused Ticket Recovery. Built a tracker of every unused ticket credit with expiry dates, checked before each new purchase. Unused ticket value written off fell from $118,000 to $19,000 a year, most of it recovered rather than lost.

Grant Travel Compliance Guide. Wrote a guide mapping travel rules to the 9 funding sources the institute holds, since each carries different restrictions. Reimbursement rejections on grant-funded travel fell from about 30 a year to 4.

Extra-Curricular Activities
  • Volunteer logistics coordinator for a refugee resettlement programme, arranging arrival travel for about 30 families a year.
  • Member of a regional business travel network, attending 6 events a year since 2022.
  • Organize an annual staff charity walk of about 200 participants, handling registration and route logistics.
Leadership
  • Own the institute's travel programme end to end for 900 staff, including policy interpretation and supplier contact.
  • Trained 120 staff across 8 sessions on the booking process and grant travel rules, which drove the compliance improvement.
  • Supervise 1 travel assistant and coordinate with 6 department administrators on group and conference travel.
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