(872) 555-0145 ◇ Chicago, IL
arjun.nair@example.com ◇ linkedin.com/in/arjun-nair ◇ arjunnair.com
Tableau professional with 6 years building dashboards and analytics for a healthcare services company with 4,200 users across 30 clinics. Built the executive and operations dashboard suite of 45 workbooks used by 900 people a week, cut the monthly performance reporting cycle from 10 days to 1, and retired 120 manual spreadsheet reports. Builds dashboards that answer the question the business is actually asking, and then measures whether anyone uses them.
Coursework in Data Visualisation, Database Systems, Business Analytics, and Statistics.
Tableau Desktop Specialist since 2020; also completed a healthcare analytics certificate in 2023.
- Build and maintain a dashboard suite of 45 workbooks for 4,200 users across 30 clinics, with about 900 weekly active viewers.
- Cut the monthly performance reporting cycle from 10 days to 1 by replacing 120 spreadsheet reports with 12 governed dashboards.
- Raised dashboard adoption from 31% to 78% of target users through a usage review and a redesign of the 15 least-used workbooks.
- Built about 60 dashboards across claims, underwriting, and finance for 1,500 users over 3 years.
- Cut average dashboard load time from 18 seconds to 3 through extract design and calculation optimisation across 40 workbooks.
- Built a claims leakage dashboard that identified $3.2M in recoverable overpayments in its first year.
- Built 8 dashboards for the claims department during a 12-week internship, 6 of which remained in use 3 years later.
- Documented 40 metric definitions that became the first version of the company metrics dictionary.
- Received a full-time offer at the end of the 12-week internship based on the claims dashboards.
Clinic Operations Dashboard Suite. Ran requirements sessions with 30 clinic managers, defined 60 metrics with owners, and built 12 governed dashboards over published data sources covering volume, wait times, staffing, and revenue, which replaced 120 spreadsheet reports and cut the monthly reporting cycle from 10 days to 1.
Adoption Programme. Analysed server usage data to find 15 workbooks with under 10 monthly viewers, interviewed their intended users, and redesigned or retired each, alongside 20 training sessions for 400 users, which raised adoption from 31% to 78% of target users in 9 months.
Claims Leakage Dashboard. Built a dashboard at a previous employer comparing paid claims against policy terms and duplicate patterns across 400,000 claims a year, with drill-down to claim level for the recovery team, which identified $3.2M in recoverable overpayments in the first year.
- Co-organise a city Tableau user group of about 400 members that meets every 2 months.
- Publish public visualisations, with 2 selected as featured work by the Tableau community.
- Volunteer dashboard builder for a nonprofit food bank, about 4 hours a month.
- Lead dashboard standards for an analytics team of 6 and review every workbook before publication.
- Trained about 400 business users and 4 analysts on Tableau across 3 years.
- Run the monthly dashboard governance review with 8 department heads.

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