(414) 555-0161 ◇ Milwaukee, WI
naledi.mokoena@example.com ◇ linkedin.com/in/naledi-mokoena ◇ naledimokoena.com
Social Worker with 8+ years in child and family services, carrying a statutory caseload of 18 families. Achieved permanency for 34 of 41 children within 15 months against a 12-month state benchmark, and completed 3 consecutive case file audits at 100% compliance. Testifies in court roughly 20 times a year, which requires documentation that holds up when someone is trying to take it apart.
Child and family concentration; 900 supervised field hours across child protection and family preservation.
Credential active; trained in trauma-informed care and completed forensic interviewing certification in 2021.
- Carry an ongoing caseload of 18 families involving about 34 children, with monthly contact standards met on 98% of cases.
- Achieved permanency for 34 of 41 children within 15 months, against a state benchmark of 12 months for 40% of cases.
- Completed 3 consecutive case file audits at 100% compliance across 54 files reviewed.
- Completed about 140 initial safety assessments a year, meeting the 24-hour response requirement on 99% of referrals.
- Diverted 62 of 140 annual referrals to voluntary community services rather than formal intervention where safety allowed.
- Prepared 80 court reports over the period, with none returned by the court for insufficient detail.
- Managed a voluntary caseload of 26 families, coordinating housing, childcare, and employment referrals.
- Connected 22 of 26 families to at least 2 sustained services, measured at 6-month follow-up.
- Built referral relationships with 18 community agencies that the programme continued using after the placement.
Permanency Practice Review. Analysed why cases stalled between removal and permanency, finding that most delay sat in concurrent planning starting too late. Starting it at case opening moved 34 of 41 children to permanency within 15 months.
Court Report Template. Rebuilt the court report format around evidence, assessed risk, and the specific order sought, after several reports were criticised as narrative. No report has been returned for insufficient detail across 80 submissions.
Community Diversion Pathway. Mapped voluntary services that could safely substitute for formal intervention, with clear criteria for when diversion is appropriate. Sixty-two of 140 annual referrals were diverted, keeping families out of the statutory system.
- Volunteer with a Milwaukee kinship caregiver support group, facilitating monthly sessions for about 20 caregivers.
- Member of the National Association of Social Workers, completing 30 continuing education hours a year.
- Serve as a field instructor for 2 social work students a year, supervising their placement hours.
- Mentor 4 newly qualified social workers through their first year, including court preparation and case planning.
- Serve on the county practice improvement committee of 9, which revised the concurrent planning standard.
- Trained 22 colleagues on the revised court report format, which the department adopted across 3 units.

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