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Resumes
August 13, 2026
Resume Example
Use these ATS-friendly resume examples and templates to showcase your incident record, response results, and licensing as a Security Guard.
Jerome Castillo
(725) 555-0118 ◇ Las Vegas, NV
jerome.castillo@example.com ◇ linkedin.com/in/jerome-castillo ◇ jeromecastillo.com
Objective
Security guard with 7 years in commercial and hospitality security, currently a lead officer at a 1,200-room resort with a security team of 90 covering about 20,000 guests a day. Holds a 0 use-of-force complaint record across 7 years, cut incidents on the assigned floor 40% through patrol pattern changes, and wrote about 600 incident reports with 100% accepted without revision by management and law enforcement. Prevents incidents by being visible and calm, and documents the ones that happen so they hold up afterwards.
Education
A.A. in Criminal Justice, Mojave Crown Community College 2017 – 2019
Coursework in Security Management, Criminal Law, Report Writing, and Crisis Communication.
State Private Security Officer Registration, Armed Endorsement, State Private Investigators Licensing Board 2019
Current CPR, first aid, and AED certification; completed de-escalation, crowd management, and alcohol awareness training through the employer.
Skills
Security Operations
Foot and vehicle patrol, access control, surveillance monitoring, alarm response, crowd management, lost and found and property control, emergency evacuation
Incident Handling
De-escalation, trespass and ejection procedure, medical first response, incident report writing, evidence preservation, liaison with law enforcement, witness statements
Guest and Team
Guest service in a security role, radio communication, shift briefing, new officer coaching, post orders, visitor and contractor management
Tools & Platforms
Genetec Security Center, Lenel access control, Trackforce incident reporting, Motorola two-way radios, Microsoft Teams, Excel basics, body-worn cameras, Everbridge
Experience
Lead Security Officer 05/2022 – Present
Mojave Crown Resort and Casino Las Vegas, NV
- Lead a shift of 12 officers on a 1,200-room resort floor with about 20,000 guests a day, within a security team of 90.
- Cut incidents on the assigned floor 40% in 2 years by redesigning patrol patterns around 6 incident hot spots identified from 18 months of reports.
- Wrote about 200 incident reports a year with 100% accepted without revision by management and law enforcement across 4 years.
Security Officer 08/2019 – 04/2022
Mojave Crown Resort and Casino Las Vegas, NV
- Patrolled the casino floor and hotel towers on rotating shifts, responding to about 15 calls a shift.
- Provided first response on about 60 medical incidents a year with 0 delays in emergency services handoff.
- Promoted to lead officer after 32 months, 1 of 4 promoted of 30 officers hired in the same year.
Security Officer 06/2018 – 07/2019
Boulder Line Security Services Las Vegas, NV
- Staffed access control and patrol posts at 4 commercial office sites with about 3,000 daily occupants.
- Held a 100% on-time post coverage record across 14 months and about 280 shifts.
- Identified a propped fire door pattern at 1 site that led to an alarm change and 0 further occurrences in 8 months.
Projects
Patrol Pattern Redesign. Mapped 18 months of incident reports on the assigned floor to find 6 hot spots and 3 peak time windows, redesigned the patrol pattern to cover them with visible presence at those times, and briefed 12 officers on it, which cut incidents 40% and guest complaints about security response 55%.
Incident Report Standard. Wrote a 1-page incident report standard with a required fact sequence, time stamps, witness details, and camera references, adopted across a team of 90, which raised reports accepted without revision from about 70% to 96% and cut report completion time from 45 minutes to 20.
Medical Response Drill Programme. Ran monthly medical response drills for a shift of 12 covering cardiac arrest, overdose, and fall scenarios with the resort medical team, which cut average time to AED deployment in drills from 4 minutes to 90 seconds and was extended to all 6 shifts.
Extra-Curricular Activities
- Member of a hospitality security professionals association chapter, attending about 6 meetings a year.
- Volunteer security lead for a community festival of about 5,000 attendees each year.
- Coach a youth boxing programme of 15 participants, 2 evenings a week.
Leadership
- Lead a shift of 12 officers with briefing, post assignment, and incident command until a supervisor arrives.
- Trained 25 new officers on patrol, de-escalation, and the incident report standard across 4 years.
- Serve as the shift liaison to law enforcement and the resort medical team for about 15 incidents a month.
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