(216) 555-0152 ◇ Cleveland, OH
paulina.wojcik@example.com ◇ linkedin.com/in/paulina-wojcik ◇ paulinawojcik.com
Recruitment manager with 10 years in agency recruiting, currently leading the healthcare staffing desk of a regional staffing firm with 8 recruiters and $11.6M in annual billings. Grew desk billings 44% in 3 years, lifted the fill rate on client orders from 62% to 81%, and cut recruiter turnover from 45% to 15% a year. Builds desks where recruiters hit their numbers because the process, training, and client mix are right.
Coursework in Industrial and Organisational Psychology, Statistics, and Human Resource Management.
Employment law, wage and hour rules, and ethical recruiting practice in staffing.
- Lead a desk of 8 recruiters with $11.6M in annual billings, up 44% in 3 years from $8.1M.
- Lifted the fill rate on client orders from 62% to 81% by adding daily order triage and a redeployment pool of 300 nurses.
- Cut recruiter turnover from 45% to 15% a year with a 6-week training plan and a revised commission structure.
- Placed about 140 nurses and allied health workers a year, the top producer of 22 recruiters for 2 years.
- Opened 6 new hospital and clinic accounts worth about $1.9M in annual billings in 2020 and 2021.
- Led a team of 3 recruiters from 2020, running weekly pipeline reviews and call shadowing sessions.
- Filled about 60 warehouse and production roles a month for 12 client sites across 3 counties.
- Cut no-shows on first day from 22% to 9% with confirmation texts and a pre-start site video.
- Held a 90-day retention rate of 71% on placements against an office average of 58%.
Nurse Redeployment Pool. Built a pool of 300 nurses finishing assignments, with availability tracked in Bullhorn and weekly check-ins, so they could be offered new orders before they left, which lifted the fill rate from 62% to 81% and cut average time to submit from 4 days to 1.5 days.
Recruiter Training Plan. Wrote a 6-week training plan covering sourcing, credential checks, client calls, and Bullhorn workflows, with weekly targets and shadowing, which brought new recruiters to their first placement in 5 weeks instead of 11 and cut turnover from 45% to 15%.
Desk Performance Dashboard. Built a Power BI dashboard from Bullhorn data showing calls, submittals, interviews, starts, and margin by recruiter, reviewed every Monday, which raised the submittal-to-start ratio from 18% to 27% in a year.
- Member of a state staffing association, speaking on recruiter retention at its 2025 conference.
- Volunteer resume reviewer at a workforce centre, helping about 50 job seekers a year.
- Coach a youth volleyball team of 12 players at a community recreation centre each spring.
- Manage 8 recruiters and hired 11 recruiters in 3 years, 4 of whom have become top producers.
- Lead the quarterly business review with 15 key hospital and clinic accounts on fill rate and quality.
- Designed the firm recruiter career path adopted by 3 desks with about 40 recruiters in total.

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