Quality Control Resume Examples

Quality Control Resume Example

Meet Emeka Nwosu, a fictional quality control lead running in-process and finished goods checks for a food plant producing 60M units a year. This example shows the core quality control role measured on complaint rates, audit results, and hold-and-release time.

Emeka Nwosu

(419) 555-0157 ◇ Toledo, OH

emeka.nwosu@example.com ◇ linkedin.com/in/emeka-nwosu ◇ emekanwosu.com

Objective

Quality control lead with 8 years in food manufacturing, running the in-process and finished goods checks for a plant producing 60M units a year across 5 lines. Cut customer complaints per million units from 4.1 to 1.2, passed 6 consecutive third-party food safety audits with 0 major findings, and cut hold-and-release time from 72 hours to 24 by rebuilding the release testing schedule. Runs quality control as the check that catches problems before the customer does, and treats every hold as data.

Education

B.S. in Food Science, Maumee Crown University 2014 – 2018

Coursework in Food Microbiology, Food Chemistry, Quality Systems, Statistics, and Processing Technology.

Certified Quality Technician, American Society for Quality 2021

Also holds Preventive Controls Qualified Individual and HACCP certifications, and completed SQF practitioner training in 2023.

Skills

Quality Control

In-process inspection, finished goods release testing, sampling plans, hold and release management, nonconformance handling, calibration programmes

Food Safety and Compliance

HACCP and preventive controls, SQF audit preparation, allergen control, environmental monitoring, traceability and mock recalls

Analysis and Improvement

Statistical process control, root cause analysis, corrective and preventive action, complaint trending, specification management

Tools & Platforms

SAP QM, Minitab, InfinityQS, Excel, LIMS, Microsoft Teams, Power BI, SafetyChain

Experience

Quality Control Lead 05/2022 – Present

Maumee Crown Foods Toledo, OH

Run in-process and finished goods quality control for 5 lines producing 60M units a year, leading 8 technicians across 3 shifts.
Cut customer complaints per million units from 4.1 to 1.2 in 3 years by trending complaints to 6 root causes and closing each.
Passed 6 consecutive third-party food safety audits with 0 major findings and an average score of 97%.

Quality Control Technician 07/2018 – 04/2022

Swan Creek Line Bakery Products Toledo, OH

Performed about 400 in-process checks a shift across 3 lines, covering weight, moisture, metal detection, and seal integrity.
Cut hold-and-release time from 72 hours to 24 by rebuilding the release testing schedule around lab capacity.
Ran the environmental monitoring programme of 120 swab sites a month with 0 positive findings in finished product zones across 4 years.

Quality Intern 05/2017 – 08/2017

Swan Creek Line Bakery Products Toledo, OH

Validated metal detector check procedures across 3 lines and rewrote 12 work instructions.
Ran a 10-week weight control study on 2 lines that cut giveaway 0.8%, worth about $90,000 a year.
Supported a mock recall exercise that traced 100% of a lot in 2 hours against a 4-hour target.

Projects

Complaint Reduction. Trended 18 months of customer complaints into 6 root causes, assigned a corrective action owner to each, and added 4 in-process checks at the points where the defects originated, which cut complaints per million units from 4.1 to 1.2 across 3 years.

Hold and Release Redesign. Rebuilt the finished goods release schedule around lab test turnaround, moving rapid methods to the line and batching confirmatory tests, which cut hold time from 72 hours to 24 and freed 3,000 pallet positions of warehouse space.

Audit Readiness System. Built a monthly internal audit covering all 14 sections of the food safety standard with a 200-item checklist, closing about 25 findings a month before the annual audit, which produced 6 consecutive audits with 0 major findings.

Extra-Curricular Activities

Member of a regional quality society section, attending about 6 meetings a year.
Volunteer food safety advisor to a community kitchen serving 500 meals a week.
Coach a youth basketball team of 12 players across a 12-week season.

Leadership

Lead a quality control team of 8 technicians across 3 shifts with 2 promoted to senior technician in 3 years.
Chair the weekly hold review with production, warehouse, and the lab.
Trained 60 line operators on in-process checks and nonconformance reporting.

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Quality Control Inspector Resume Example

Meet Brenda Kowalczyk, a senior inspector measuring precision machined aerospace and medical parts to tolerances of 0.0002 inches. This example shows inspection evidence: parts inspected, customer escapes, and CMM programming that cut inspection time.

Brenda Kowalczyk

(814) 555-0133 ◇ Erie, PA

brenda.kowalczyk@example.com ◇ linkedin.com/in/brenda-kowalczyk ◇ brendakowalczyk.com

Objective

Quality control inspector with 9 years inspecting precision machined parts for aerospace and medical customers, currently the senior inspector in a shop of 120 running 40 CNC machines. Inspects about 1,800 parts a month to drawings with tolerances down to 0.0002 inches, holds a 0 customer escape record across 5 years, and cut inspection time 35% by programming 90 CMM routines. Reads the drawing, measures the part, and signs for it.

Education

A.A.S. in Precision Machining Technology, Presque Isle Crown Technical College 2015 – 2017

Coursework in Blueprint Reading, Geometric Dimensioning and Tolerancing, Metrology, CNC Machining, and Quality Systems.

Certified Quality Inspector, American Society for Quality 2020

Also holds a geometric dimensioning and tolerancing professional certification and Zeiss Calypso CMM programming certification from 2022.

Skills

Inspection

First article inspection, in-process and final inspection, receiving inspection, geometric dimensioning and tolerancing, drawing interpretation, sampling plans

Metrology

CMM programming and operation, optical comparators, surface roughness testers, hardness testing, gauge calibration, gauge repeatability studies

Quality Systems

AS9100 and ISO 13485 requirements, nonconformance reports, first article reports, material certification review, corrective action support

Tools & Platforms

Zeiss Calypso, PC-DMIS, Mitutoyo instruments, Keyence optical systems, Net-Inspect, Epicor, Excel, Minitab

Experience

Senior Quality Control Inspector 02/2021 – Present

Presque Isle Crown Precision Machining Erie, PA

Inspect about 1,800 aerospace and medical parts a month to tolerances down to 0.0002 inches in a shop of 120 and 40 CNC machines.
Hold a 0 customer escape record across 5 years on parts shipped to 14 aerospace and medical customers.
Cut inspection time 35% by programming 90 CMM routines that replaced manual layout on repeat parts.

Quality Control Inspector 06/2017 – 01/2021

Lake Erie Line Components Erie, PA

Completed about 250 first article inspection reports a year for new and revised parts with 0 customer rejections.
Ran receiving inspection on about 300 material lots a month, catching 9 mislabelled material certifications in 4 years.
Managed the calibration programme for 600 gauges with 0 overdue gauges across 3 external audits.

Machine Operator and Inspection Trainee 01/2016 – 05/2017

Lake Erie Line Components Erie, PA

Ran 3 CNC lathes and performed in-process checks on about 150 parts a shift while completing a machining degree.
Moved to full-time inspection after 16 months based on a 0 scrap record on operator-inspected parts.
Wrote 20 in-process inspection sheets adopted across the lathe department.

Projects

CMM Programme Library. Programmed 90 CMM inspection routines for repeat aerospace and medical parts, validated each against a manual layout, and built a naming and revision system tied to drawing revisions, which cut inspection time 35% and removed layout inspection as the shop bottleneck.

Gauge Repeatability Study. Ran gauge repeatability and reproducibility studies on 40 critical gauges across 6 inspectors, replacing 7 gauges that failed and retraining 2 inspectors on technique, which cut measurement disagreements between shifts from about 15 a month to 2.

Material Certification Review. Built a receiving inspection checklist that compares material certifications against purchase order specifications line by line, catching 9 mislabelled lots in 4 years that would have been machined into flight and implant parts.

Extra-Curricular Activities

Member of a regional quality society section, attending about 5 meetings a year.
Guest instructor for a technical college metrology class twice a year.
Volunteer at a community woodworking shop teaching measurement basics to about 10 adults a month.

Leadership

Lead a team of 5 inspectors across 2 shifts as the senior inspector of the shop.
Trained 4 inspectors and 30 machine operators on geometric dimensioning and tolerancing and in-process checks.
Represent inspection in the weekly nonconformance review with engineering and production.

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Quality Control Manager Resume Example

Meet Mateo Salcedo, a quality control manager running a pharmaceutical laboratory of 22 that releases 1,400 batches a year. This example shows management scope: release time, regulatory inspection results, and investigation reduction.

Mateo Salcedo

(559) 555-0178 ◇ Fresno, CA

mateo.salcedo@example.com ◇ linkedin.com/in/mateo-salcedo ◇ mateosalcedo.com

Objective

Quality control manager with 14 years in pharmaceutical and nutraceutical manufacturing, managing a quality control laboratory of 22 analysts and technicians for a plant releasing 1,400 batches a year. Cut batch release time from 19 days to 8, passed 3 regulatory inspections with 0 critical or major observations, and reduced laboratory investigations 58% through method and training improvements. Manages the lab that decides whether product ships, and makes that decision on data that has been checked twice.

Education

M.S. in Analytical Chemistry, San Joaquin Crown University 2010 – 2012

Thesis on chromatographic method robustness; coursework in Separation Science, Spectroscopy, and Statistics.

B.S. in Chemistry, San Joaquin Crown University 2006 – 2010

Certified Manager of Quality and Organizational Excellence since 2019; certified pharmaceutical GMP professional since 2017.

Skills

Laboratory Management

Quality control laboratory operations, batch release, stability programmes, method validation and transfer, laboratory budgeting, capacity planning

Compliance

Current good manufacturing practice, data integrity, regulatory inspection management, out-of-specification investigations, corrective and preventive action, change control

Analytical Techniques

HPLC and UPLC, GC, dissolution, Karl Fischer, FTIR and UV spectroscopy, microbiology oversight, instrument qualification

Tools & Platforms

LabWare LIMS, Empower, TrackWise, SAP QM, Minitab, Excel, Veeva Vault, Microsoft 365

Experience

Quality Control Manager 03/2020 – Present

San Joaquin Crown Pharmaceuticals Fresno, CA

Manage a quality control laboratory of 22 analysts and technicians releasing 1,400 batches a year across 40 products.
Cut batch release time from 19 days to 8 by resequencing testing, adding a second HPLC shift, and removing 6 redundant tests after risk review.
Passed 3 regulatory inspections and 11 customer audits with 0 critical or major observations across 6 years.

Quality Control Supervisor, Chemistry 06/2015 – 02/2020

Central Valley Line Nutraceuticals Fresno, CA

Supervised 9 chemists running about 18,000 tests a year across raw material, in-process, and finished product testing.
Reduced laboratory investigations 58% in 3 years by revalidating 12 methods and building a 40-hour analyst qualification programme.
Led the transfer of 26 methods from a contract laboratory in-house, saving $410,000 a year in testing fees.

Quality Control Chemist 08/2012 – 05/2015

Central Valley Line Nutraceuticals Fresno, CA

Ran about 2,500 HPLC and dissolution tests a year with a 99.5% first-time-right rate.
Validated 8 analytical methods with 0 deficiencies raised at regulatory review.
Managed the stability programme of 60 studies with 100% of pull points tested within the window.

Projects

Batch Release Acceleration. Cut release time from 19 days to 8 by mapping the testing sequence for 40 products, running the longest tests first, adding a second HPLC shift, and removing 6 tests that a documented risk assessment showed added no release information, which freed $3.8M in inventory.

Investigation Reduction. Analysed 2 years of laboratory investigations to find that 12 methods and analyst technique accounted for 70% of events, then revalidated the methods and built a qualification programme with practical assessments, which cut investigations 58%.

Data Integrity Programme. Led a data integrity review across 35 instruments, implementing audit trail review, individual user accounts, and a 10-point data review checklist, which produced 0 data integrity observations across 3 subsequent regulatory inspections.

Extra-Curricular Activities

Serve on the committee of a regional pharmaceutical quality association chapter with about 180 members.
Speak at industry conferences about once a year on laboratory data integrity.
Volunteer science fair judge for a county competition with about 200 student projects each year.

Leadership

Lead a laboratory of 22 across chemistry and microbiology with 3 supervisors as direct reports.
Developed 5 analysts into supervisor roles across 9 years through a structured qualification path.
Serve as the laboratory lead for regulatory inspections and customer audits, hosting 14 in 6 years.

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Quality Control Specialist Resume Example

Meet Xiomara Valdez, a quality control specialist owning specifications and supplier quality for a personal care plant. This example shows a specialist role measured on incoming rejection rates, a specification library, and supplier corrective action closure.

Xiomara Valdez

(915) 555-0146 ◇ El Paso, TX

xiomara.valdez@example.com ◇ linkedin.com/in/xiomara-valdez ◇ xiomaravaldez.com

Objective

Quality control specialist with 6 years in cosmetics and personal care manufacturing, owning specifications, incoming material control, and supplier quality for a plant filling 45M units a year. Cut incoming material rejections from 6.2% to 1.4% of lots, built the specification library covering 900 raw materials and 320 finished products, and cut supplier corrective action closure from 60 days to 21. Works on the inputs to quality control, so that what reaches the line is already right.

Education

B.S. in Chemistry, Franklin Mountains Crown University 2016 – 2020

Coursework in Analytical Chemistry, Organic Chemistry, Quality Assurance, and Statistics.

Certified Quality Process Analyst, American Society for Quality 2023

Also completed cosmetic good manufacturing practice training under ISO 22716 and a supplier quality management course in 2024.

Skills

Quality Control Specialism

Specification development and control, incoming material inspection, certificate of analysis review, retained sample programmes, batch record review

Supplier Quality

Supplier qualification and audits, supplier corrective action requests, scorecards, material change notifications, approved supplier list management

Compliance and Analysis

Cosmetic good manufacturing practice, nonconformance and deviation handling, root cause analysis, trend reporting, document control

Tools & Platforms

SAP QM, MasterControl, LabWare LIMS, Minitab, Excel and Power Query, Power BI, Microsoft Teams, DocuSign

Experience

Quality Control Specialist 04/2022 – Present

Franklin Mountains Crown Personal Care El Paso, TX

Own specifications, incoming material control, and supplier quality for a plant filling 45M units a year with 140 suppliers.
Cut incoming material rejections from 6.2% to 1.4% of lots in 3 years through supplier scorecards and 18 on-site supplier audits.
Cut supplier corrective action closure from an average of 60 days to 21 with a tracked 4-stage process and monthly escalation.

Quality Control Analyst 07/2020 – 03/2022

Rio Bravo Line Cosmetics El Paso, TX

Tested about 180 raw material and bulk lots a month for pH, viscosity, density, appearance, and microbiological release.
Built the specification library from 300 scattered documents into 900 raw material and 320 finished product specifications under document control.
Reviewed about 250 batch records a month with a 99.2% accuracy rate at quality assurance second review.

Quality Laboratory Intern 05/2019 – 08/2019

Rio Bravo Line Cosmetics El Paso, TX

Ran about 600 viscosity and pH tests across a 12-week internship with 0 retests required.
Organised the retained sample room of 4,000 samples into a searchable log with lot and expiry dates.
Wrote 10 test method work instructions adopted by the laboratory.

Projects

Incoming Rejection Reduction. Analysed 2 years of incoming rejections to find 11 suppliers accounting for 74% of rejected lots, then ran on-site audits, agreed specifications and certificate of analysis formats with each, and moved 3 to alternative sources, which cut rejections from 6.2% to 1.4% of lots.

Specification Library. Consolidated 300 scattered specification documents into a controlled library of 1,220 specifications with a standard template, test method references, and revision control, which removed specification disputes as a cause of holds and cut new product specification setup from 3 weeks to 4 days.

Supplier Corrective Action Process. Built a 4-stage supplier corrective action process with containment, root cause, verification, and closure, tracked in the quality system with monthly escalation to procurement, which cut closure from 60 days to 21 and produced a 92% on-time closure rate.

Extra-Curricular Activities

Member of a regional quality society section, attending about 6 meetings a year.
Volunteer chemistry tutor for about 8 high school students a semester through a community programme.
Member of a cosmetic chemists society chapter, attending 3 technical sessions a year.

Leadership

Lead supplier quality reviews with procurement for 140 suppliers and chair the monthly scorecard meeting.
Trained 6 quality control analysts and 12 receiving staff on incoming inspection and certificate review.
Serve as the quality control lead on 4 new product introductions a year.

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Quality Control Technician Resume Example

Meet Desmond Kirkpatrick, a laboratory technician running about 90 tests a shift at a specialty chemicals plant. This example shows how to write a technician resume on tests run, first-time-right rate, turnaround, and calibration ownership.

Desmond Kirkpatrick

(319) 555-0169 ◇ Cedar Rapids, IA

desmond.kirkpatrick@example.com ◇ linkedin.com/in/desmond-kirkpatrick ◇ desmondkirkpatrick.com

Objective

Quality control technician with 4 years in a specialty chemicals plant laboratory, running about 90 tests a shift on raw materials, in-process samples, and finished product across 30 product grades. Holds a 99.6% first-time-right rate on tests, cut sample turnaround from 4 hours to 90 minutes on the highest-volume line, and maintains 25 instruments with 0 overdue calibrations in 4 years. Does the testing that production waits on, and does it fast without skipping a step.

Education

A.S. in Chemical Laboratory Technology, Cedar River Crown Community College 2020 – 2022

Coursework in Analytical Chemistry, Instrumental Analysis, Laboratory Safety, Quality Control, and Statistics.

Certified Quality Technician, American Society for Quality 2025

Also holds a 40-hour hazardous materials operations certification and completed titration and GC operator training in 2023.

Skills

Laboratory Testing

Titration, viscosity, density and specific gravity, pH, moisture by Karl Fischer, colour measurement, particle size, gas chromatography operation

Quality Control

Sampling to plan, specification comparison, out-of-specification reporting, certificate of analysis preparation, retained samples, batch release support

Laboratory Operations

Instrument calibration and maintenance, reagent preparation and standardisation, laboratory safety, chemical inventory, data recording and review

Tools & Platforms

LabWare LIMS, Agilent OpenLab, Mettler Toledo titrators, Brookfield viscometers, Excel, SAP QM, Microsoft Teams

Experience

Quality Control Technician 06/2022 – Present

Cedar River Crown Specialty Chemicals Cedar Rapids, IA

Run about 90 tests a shift on raw material, in-process, and finished product samples across 30 product grades.
Hold a 99.6% first-time-right rate across about 22,000 tests a year, against a laboratory average of 98.1%.
Cut sample turnaround on the highest-volume line from 4 hours to 90 minutes by resequencing tests and pre-standardising reagents.

Laboratory Technician Intern 01/2022 – 05/2022

Cedar River Crown Specialty Chemicals Cedar Rapids, IA

Ran about 40 titrations and viscosity tests a shift under a senior technician across a 5-month placement.
Standardised 12 reagent solutions weekly with results within 0.5% of the reference every week.
Hired full time at the end of the placement, 1 of 2 interns of 5 offered a position.

Production Line Associate 08/2019 – 12/2021

Iowa River Line Packaging Cedar Rapids, IA

Ran a packaging line producing about 12,000 units a shift while studying part time.
Performed hourly in-process quality checks with 0 missed checks across 2 years of records.
Flagged a labelling error that stopped 3,000 mislabelled units from shipping.

Projects

Turnaround Reduction. Mapped the 7 tests run on the highest-volume line and found the 40-minute titration was waiting behind 3 faster tests, so resequenced the shift to start titrations on arrival and pre-standardised reagents each morning, which cut turnaround from 4 hours to 90 minutes.

Calibration Programme. Took over the calibration schedule for 25 instruments, moved it from a paper log into the laboratory system with automatic reminders, and wrote 1-page calibration procedures for each, which has held 0 overdue calibrations across 4 years and 2 external audits.

Gas Chromatography Backup Operator. Trained as the backup operator for the laboratory gas chromatograph across 60 hours, running about 300 samples in the first year and covering 6 weeks of senior technician absence with 0 delayed batch releases.

Extra-Curricular Activities

Member of a regional quality society section, attending about 4 meetings a year.
Volunteer at a community college chemistry outreach day for about 200 high school students each spring.
Play in a recreational softball league across a 16-game summer season.

Leadership

Trained 3 new technicians and 2 interns on the test methods and the laboratory system.
Serve as the shift laboratory lead on 2 of 5 shifts a week, coordinating samples for 4 lines.
Own the instrument calibration programme for 25 instruments on behalf of a laboratory of 9.

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Quality Control Analyst Resume Example

Meet Niamh Gallagher, a quality control analyst running release and stability assays on biologics under current good manufacturing practice. This example shows analyst evidence: assays executed, methods validated, and a backlog cleared inside every testing window.

Niamh Gallagher

(508) 555-0154 ◇ Worcester, MA

niamh.gallagher@example.com ◇ linkedin.com/in/niamh-gallagher ◇ niamhgallagher.com

Objective

Quality control analyst with 5 years in a biologics quality control laboratory, running release and stability testing on monoclonal antibody products under current good manufacturing practice. Executes about 1,100 assays a year across HPLC, capillary electrophoresis, and ELISA with a 99.3% first-time-right rate, validated 6 methods with 0 regulatory deficiencies, and cut a stability testing backlog from 140 samples to 0 in 4 months. Generates the data that batches are released on, and documents it so an inspector can follow every step.

Education

B.S. in Biochemistry, Blackstone Valley Crown University 2017 – 2021

Coursework in Protein Chemistry, Analytical Methods, Immunology, Statistics, and Good Manufacturing Practice.

Certified Quality Improvement Associate, American Society for Quality 2024

Also completed a 30-hour analytical method validation course and Empower 3 advanced user training in 2023.

Skills

Analytical Testing

HPLC and UPLC including size exclusion and ion exchange, capillary electrophoresis, ELISA, UV spectroscopy, peptide mapping support, bioassay execution

Quality Control

Release and stability testing, method validation and transfer, out-of-specification investigations, data review, reference standard management

Compliance

Current good manufacturing practice, data integrity, good documentation practice, deviation writing, change control, audit support

Tools & Platforms

Empower 3, LabWare LIMS, TrackWise, Veeva Vault, SoftMax Pro, Minitab, Excel, Microsoft Teams

Experience

Quality Control Analyst II 03/2023 – Present

Blackstone Valley Crown Biologics Worcester, MA

Execute about 1,100 release and stability assays a year across HPLC, capillary electrophoresis, and ELISA for 4 monoclonal antibody products.
Hold a 99.3% first-time-right rate across 3 years, with 0 assay invalidations attributed to analyst error in the last 18 months.
Validated 6 analytical methods and transferred 3 from development with 0 deficiencies raised at regulatory review.

Quality Control Analyst I 07/2021 – 02/2023

Blackstone Valley Crown Biologics Worcester, MA

Ran about 700 HPLC and ELISA assays a year on release and stability samples under senior analyst review.
Cut a stability testing backlog from 140 samples to 0 in 4 months by batching assays by method and running a second daily HPLC sequence.
Managed the reference standard inventory of 60 standards with 100% within-expiry usage across 2 audits.

Analytical Development Co-op 01/2020 – 08/2020

Quinsigamond Line Therapeutics Worcester, MA

Ran about 250 size exclusion HPLC injections across an 8-month co-op supporting 2 method development projects.
Optimised a capillary electrophoresis method that cut run time from 45 minutes to 28 with equivalent resolution.
Wrote 6 test method drafts that were adopted into the development laboratory procedures.

Projects

Method Validation Programme. Validated 6 release methods across HPLC, capillary electrophoresis, and ELISA against a written protocol covering specificity, linearity, accuracy, precision, and robustness, producing 6 validation reports that passed regulatory review with 0 deficiencies.

Stability Backlog Clearance. Cleared a 140-sample stability backlog in 4 months by grouping samples by assay to cut setup time, running a second HPLC sequence overnight, and prioritising pull points closest to their testing window, with every sample tested inside its window.

Out-of-Specification Investigation Support. Led the laboratory phase of 8 out-of-specification investigations across 3 years, with a structured checklist that identified assignable laboratory cause in 5 and confirmed a genuine product result in 3, each closed within the 30-day target.

Extra-Curricular Activities

Member of a regional pharmaceutical quality association chapter, attending about 5 sessions a year.
Volunteer mentor for a women in science programme, meeting 2 undergraduate mentees a month.
Run a laboratory book club of 10 colleagues reading 1 analytical science text a quarter.

Leadership

Trained 5 new analysts on HPLC and ELISA methods and good documentation practice.
Serve as the laboratory subject matter expert for capillary electrophoresis across 2 sites.
Lead the weekly stability scheduling meeting for a laboratory of 14 analysts.

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Quality Control Auditor Resume Example

Meet Lorenzo Battaglia, a senior auditor covering 280 suppliers and 6 plants for an automotive tier 1 manufacturer. This example shows auditing evidence: audits per year, supplier defects cut through risk-based scheduling, and certification audits with 0 major nonconformities.

Lorenzo Battaglia

(865) 555-0137 ◇ Knoxville, TN

lorenzo.battaglia@example.com ◇ linkedin.com/in/lorenzo-battaglia ◇ lorenzobattaglia.com

Objective

Quality control auditor with 10 years auditing suppliers, internal processes, and product for an automotive tier 1 manufacturer with 6 plants and 280 suppliers. Completes about 70 supplier and internal audits a year, cut supplier-caused defects 46% through a risk-based audit programme, and led 6 plants through IATF 16949 certification audits with 0 major nonconformities. Audits to find what is actually happening on the floor, and writes findings that the auditee can act on.

Education

B.S. in Industrial Technology, Tennessee Valley Crown University 2012 – 2016

Coursework in Quality Systems, Manufacturing Processes, Statistics, and Supply Chain Management.

Certified Quality Auditor, American Society for Quality 2019

Also holds IATF 16949 lead auditor and VDA 6.3 process auditor qualifications, and Lean Six Sigma Green Belt.

Skills

Auditing

Supplier audits, internal system and process audits, layered process audits, product audits, audit planning and risk-based scheduling, audit reporting

Quality Standards

IATF 16949 and ISO 9001, VDA 6.3, core tools including PPAP, APQP, FMEA, control plans, and measurement system analysis, customer-specific requirements

Improvement and Follow-Up

Nonconformity writing, corrective action verification, supplier development, root cause coaching, escalation and containment, certification audit hosting

Tools & Platforms

SAP QM, Intelex, Plex, Excel and Power BI, Minitab, Microsoft Teams, Reliance, Microsoft Project

Experience

Senior Quality Control Auditor 01/2021 – Present

Tennessee Valley Crown Automotive Systems Knoxville, TN

Complete about 70 supplier and internal audits a year across 6 plants and 280 suppliers for a tier 1 automotive manufacturer.
Cut supplier-caused defects 46% in 4 years by moving to a risk-based audit schedule that audits the 40 highest-risk suppliers twice a year.
Led all 6 plants through IATF 16949 certification and surveillance audits with 0 major nonconformities across 5 years.

Quality Auditor 05/2018 – 12/2020

Holston Line Components Knoxville, TN

Ran the internal audit programme of 48 audits a year across 2 plants, with corrective actions closed on time 94% of the time.
Built a layered process audit system with 600 audits a month across 3 levels of management, cutting process deviations 38%.
Audited 35 suppliers a year and disqualified 4 whose corrective actions failed verification.

Quality Engineer 07/2016 – 04/2018

Holston Line Components Knoxville, TN

Owned quality for 2 stamping lines producing 8M parts a year, cutting customer returns from 210 to 45 parts per million.
Completed 30 production part approval submissions with a 97% first-time acceptance rate.
Led 12 customer complaint investigations with corrective actions accepted by the customer in every case.

Projects

Risk-Based Supplier Audit Programme. Scored 280 suppliers on defect history, spend, part criticality, and audit results, then rebuilt the audit schedule to audit the top 40 twice a year and the lowest-risk 120 by self-assessment, which cut supplier-caused defects 46% with the same 3 auditors.

IATF 16949 Certification. Prepared 6 plants for certification through a 9-month internal audit cycle covering every clause and customer-specific requirement, closing 140 findings before the certification body arrived, which produced 0 major nonconformities across all 6 plants.

Layered Process Audit System. Built a layered process audit system at a previous employer with 15-minute daily audits by supervisors, weekly audits by managers, and monthly audits by plant leadership, reaching 600 audits a month and cutting process deviations 38% in a year.

Extra-Curricular Activities

Serve on the committee of a regional quality society section with about 300 members.
Speak at automotive quality conferences about once a year on risk-based supplier auditing.
Volunteer safety and quality advisor to a nonprofit bicycle refurbishing workshop.

Leadership

Lead a team of 3 auditors and coordinate 40 trained internal auditors across 6 plants.
Trained 60 supervisors and managers as layered process auditors across 2 employers.
Serve as the management representative for certification audits at all 6 plants.

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