(408) 555-0119 ◇ Sunnyvale, CA
sunita.bhatt@example.com ◇ linkedin.com/in/sunita-bhatt ◇ sunitabhatt.com
QA tester with 5 years testing enterprise software across web, mobile, and API layers, currently a senior tester on a human resources platform used by 2,400 companies and 3 million employees. Executes about 6,000 test cases a year across 20 releases with a 97% defect valid rate, found an average of 30 defects per release including 6 rated critical before customer exposure, and cut regression time 40% by converting 900 manual cases to automation with the automation team. Holds a 0 escaped critical defect record across 12 consecutive releases. Tests the product the way a payroll administrator uses it on the last day of the month, because that is when it matters.
Coursework in Software Quality Assurance, Software Engineering, Databases, Web Technologies, and Systems Analysis.
Also completed an API testing with Postman course in 2022 and a Playwright fundamentals course in 2024.
- Senior tester on the payroll and benefits modules of a human resources platform used by 2,400 companies and 3 million employees, on a QA team of 9 across 20 releases a year.
- Execute about 6,000 test cases a year with a 97% defect valid rate and find an average of 30 defects per release including 6 rated critical, with a 0 escaped critical defect record across 12 consecutive releases.
- Cut regression time 40% from 5 days to 3 by identifying and converting 900 manual cases to automation with the automation team and maintaining the manual suite at 1,800 cases.
- Tested a customer relationship management product for 600 business customers across 30 releases over 2.5 years.
- Wrote 2,200 test cases from requirements with a 98% coverage score at traceability review and logged about 400 defects a year with a 95% valid rate.
- Reproduced and characterised 150 customer-reported issues a year, cutting average time to a developer fix 30%.
- Executed about 900 test cases across 2 releases during a 12-week internship and logged 60 defects with a 93% valid rate.
- Built a test data set of 500 records covering 20 edge cases adopted by the QA team of 6.
- Received a full-time offer at the end of the 12-week internship based on the test data work.
Payroll Year-End Test Programme. Designed a year-end payroll test programme with 400 test cases covering 50 tax jurisdictions, a test data set of 2,000 employee records with edge cases, and a 3-week execution plan across 4 testers, which found 45 defects including 8 critical calculation errors before the year-end release and delivered 0 customer-reported year-end defects in 2 consecutive years.
Regression Suite Rationalisation. Reviewed 2,700 manual regression cases against 3 years of defect data, retired 400 redundant cases, identified 900 for automation with a priority score, and restructured the remaining 1,400 by risk tier, which cut regression time 40% and raised defect detection per test hour 35%.
Customer Issue Reproduction Process. Built a reproduction process at a previous employer with a customer environment snapshot, a 10-item information checklist for support, and a 24-hour reproduction target, applied to 150 issues a year, which raised first-attempt reproduction from 55% to 88% and cut average time to fix 30%.
- Member of a software testing community of about 500, presenting once on year-end test planning.
- Volunteer tester for a nonprofit donation platform, running 2 release tests a year since 2022.
- Practise Bharatanatyam dance and perform at about 4 events a year.
- Lead testing for the payroll and benefits modules and coordinate 3 testers during release cycles.
- Mentored 4 junior testers and 2 interns on test design and defect reporting.
- Present release readiness and defect trends to the QA manager and product owner at each of 20 releases a year.

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