QA Engineer Resume Examples

QA Engineer Resume Example

Meet Nikhil Varma, a fictional QA engineer with 6+ years testing web and API products across manual and automated approaches. This example highlights automation coverage built from scratch, a sharp drop in escaped defects, and release cycle time cut by more than half.

Nikhil Varma

(408) 555-0161 ◇ San Jose, CA

nikhil.varma@example.com ◇ linkedin.com/in/nikhil-varma ◇ nikhilvarma.com

Objective

QA Engineer with 6+ years testing web applications and REST APIs across manual, automated, and exploratory approaches. Built an automation suite from zero to 780 tests covering 84% of critical paths, cut escaped defects from 19 to 4 per release, and shortened the regression cycle from 5 days to 8 hours. Works close to developers and reports defects that get fixed rather than argued about.

Education

B.Tech in Computer Science, Silverbrook Institute of Technology 2015 – 2019

Coursework in Software Engineering, Databases, Operating Systems, and Web Technologies.

ISTQB Certified Tester, Advanced Level Test Analyst, ISTQB 2022

Holds Foundation and Advanced Test Analyst certifications; completed an AWS Cloud Practitioner course in 2023.

Skills

Test Automation

UI and API automation, page object design, data-driven tests, parallel execution, flake reduction

Test Practice

Test planning, risk-based testing, exploratory testing, defect triage, regression strategy, release sign-off

Technical

SQL queries, HTTP and REST, JSON schema validation, browser dev tools, log analysis, Linux basics

Tools & Frameworks

Playwright, Selenium, Cypress, Postman, REST Assured, Jenkins, GitHub Actions, Jira, TestRail, Docker

Experience

QA Engineer 04/2022 – Present

Wexler Bay Software San Jose, CA

Own testing for a web platform serving 120,000 monthly users, working alongside 2 development teams on a two-week release cadence.
Built a Playwright automation suite from zero to 780 tests covering 84% of critical user paths, running on every pull request in under 12 minutes.
Cut escaped defects from 19 to 4 per release over 18 months by adding API contract tests and a risk-based regression selection process.

QA Analyst 08/2020 – 03/2022

Fairmount Digital Commerce Santa Clara, CA

Tested checkout and payment flows across 6 browsers and 4 device profiles for a store processing about 9,000 orders a day.
Reduced the regression cycle from 5 days to 8 hours by automating 240 previously manual test cases in Selenium.
Found and documented 3 payment-path defects during a pre-launch exploratory session that would have affected roughly 12% of transactions.

Software Test Engineer 07/2019 – 07/2020

Northbrook Systems Fremont, CA

Executed and maintained a manual test suite of 460 cases across 3 product modules, reporting an average of 40 defects per release.
Introduced Postman collections for 90 API endpoints, catching 14 contract breaks before they reached the front-end team.
Rewrote 180 test cases into a clearer given-when-then format, cutting new tester onboarding from 4 weeks to 2.

Projects

Playwright Automation Suite. Designed and built the test framework from scratch with page objects, fixture-based test data, and parallel execution in CI. Grew to 780 tests at 84% critical path coverage while keeping the full run under 12 minutes.

Flake Reduction Initiative. Instrumented the suite to record failure causes, then fixed the top 5 sources of nondeterminism including implicit waits and shared test data. Flaky failures fell from 11% of runs to under 1%, restoring team trust in the pipeline.

API Contract Test Layer. Added JSON schema validation across 90 endpoints, wired into the pull request pipeline. Contract breaks now fail before merge, and 14 were caught in the first quarter that would previously have surfaced in integration.

Extra-Curricular Activities

Maintain an open-source Playwright utility library with roughly 900 weekly downloads, reviewing community pull requests monthly.
Speak at Bay Area testing meetups twice a year, most recently on reducing flaky tests, to audiences of 40 to 80.
Volunteer as a code reviewer for a bootcamp capstone program, reviewing about 15 student projects each cohort.

Leadership

Mentor 2 junior QA engineers through weekly pairing sessions, both of whom now own automation for their own feature areas.
Introduced the definition of done for testing that 2 development teams adopted, making automated coverage a merge requirement.
Led the migration from Selenium to Playwright across 240 tests, completing it in 7 weeks with no gap in regression coverage.

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Quality Engineer Resume Example

Meet Sarah Lindgren, a quality engineer who owns quality as a discipline rather than a test phase, working on process, tooling, and prevention. This example shows how to present shift-left practices, quality metrics, and cross-team standards alongside hands-on testing work.

Sarah Lindgren

(503) 555-0181 ◇ Portland, OR

sarah.lindgren@example.com ◇ linkedin.com/in/sarah-lindgren ◇ sarahlindgren.com

Objective

Quality Engineer with 9 years treating quality as a system-wide discipline rather than a phase before release. Moved defect discovery upstream so 71% of issues are now found before code review, cut production incidents from 14 to 3 per quarter, and established quality metrics that 5 teams report against. Combines hands-on testing with process design, tooling, and the arguments needed to shift practice.

Education

B.S. in Software Engineering, Cascade Summit University 2012 – 2016

Coursework in Software Quality, Formal Methods, Distributed Systems, and Human Computer Interaction.

Certified Software Quality Engineer, American Society for Quality 2021

Also holds ISTQB Advanced Level Test Manager certification, earned in 2020 and maintained current.

Skills

Quality Engineering

Shift-left practice, testability review, risk analysis, quality gates, defect prevention, root cause analysis

Metrics & Process

Escape rate tracking, defect density, cycle time analysis, postmortems, quality standards, audits

Testing Depth

Contract testing, integration and end-to-end automation, chaos and resilience testing, accessibility

Tools & Frameworks

Playwright, Pact, JUnit, pytest, GitHub Actions, Datadog, Grafana, SonarQube, Jira, Python, TypeScript

Experience

Quality Engineer 01/2021 – Present

Thistlewood Platform Group Portland, OR

Own quality practice across 5 engineering teams and 14 services, covering standards, tooling, and the metrics leadership reviews monthly.
Moved defect discovery upstream so 71% of issues are now caught before code review, up from 28% when the program started.
Reduced production incidents from 14 to 3 per quarter by introducing contract testing between 9 services and a pre-merge quality gate.

Senior QA Engineer 06/2018 – 12/2020

Harrowgate Financial Software Beaverton, OR

Led testing for a payments product handling $2.4B in annual volume, with regulatory audit requirements on every release.
Built the regression suite from 90 to 620 automated tests, lifting critical path coverage from 41% to 89% in two years.
Cut mean time to detect production issues from 6 hours to 25 minutes by pairing synthetic monitoring with alerting on 12 key flows.

QA Engineer 07/2016 – 05/2018

Alderlake Media Systems Portland, OR

Tested a content management product across 3 client integrations, executing roughly 300 test cases per release cycle.
Introduced accessibility testing against WCAG 2.1 AA, identifying 84 violations of which 79 were fixed within two releases.
Reduced average defect triage time from 3 days to 6 hours by rewriting the bug template around reproduction steps and environment detail.

Projects

Shift-Left Program. Introduced testability review at design time, developer-owned integration tests, and pre-merge quality gates across 5 teams. Defects found before code review rose from 28% to 71%, and rework hours fell by roughly a third.

Contract Testing Rollout. Implemented Pact between 9 services so breaking API changes fail in the provider's own pipeline. Integration-environment breakages dropped from about 8 a month to under 1, and cross-team debugging largely disappeared.

Quality Metrics Dashboard. Built a Grafana view of escape rate, defect density, cycle time, and flake rate per team, refreshed nightly. It became the basis for a monthly quality review and made 2 systemically under-tested services visible for the first time.

Extra-Curricular Activities

Co-organize a Pacific Northwest software testing conference, coordinating a program of 18 talks for about 300 attendees each year.
Write a quality engineering newsletter with roughly 3,400 subscribers, publishing twice a month on testing practice.
Volunteer accessibility reviewer for 3 nonprofit websites a year, producing prioritized remediation reports for each.

Leadership

Chair a quality guild of 11 engineers drawn from 5 teams, which sets shared testing standards and reviews the quality metrics monthly.
Led the organization-wide adoption of contract testing, bringing 9 service teams onto Pact across a 6-month rollout.
Coach 4 engineers a year on testing practice, with 3 former mentees now owning quality for their own teams.

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Fresher QA Resume Example

Meet Aditi Ramachandran, a fresher QA candidate straight out of a computer science degree with an internship and a personal automation project. This example shows how coursework, a testing internship, and public portfolio work can carry a resume with no full-time experience yet.

Aditi Ramachandran

(848) 555-0121 ◇ Edison, NJ

aditi.ramachandran@example.com ◇ linkedin.com/in/aditi-ramachandran ◇ aditiramachandran.com

Objective

Computer science graduate seeking a first QA engineering role, with a 6-month testing internship and a public automation project behind me. Wrote 180 test cases and 95 automated tests during the internship, and found 34 defects of which 4 were rated high severity. Comfortable with Selenium, Postman, and SQL, and genuinely interested in why software breaks rather than only that it did.

Education

B.S. in Computer Science, Raritan Vale University 2021 – 2025

GPA 3.7; coursework in Software Testing, Data Structures, Databases, and Web Application Development.

ISTQB Certified Tester, Foundation Level, ISTQB 2025

Passed on first attempt; also completed a 30-hour Selenium with Java course in 2024.

Skills

Testing Fundamentals

Test case design, boundary and equivalence analysis, exploratory testing, defect reporting, regression

Automation Basics

Selenium WebDriver, locator strategy, assertions, test data setup, running suites in CI

Technical

Java, Python, SQL queries, REST APIs, JSON, Git, browser dev tools, basic Linux commands

Tools & Frameworks

Selenium, TestNG, Postman, Jira, TestRail, GitHub Actions, MySQL, Chrome DevTools, Excel

Experience

QA Engineering Intern 01/2025 – 06/2025

Coppervine Software Labs Edison, NJ

Wrote 180 test cases across 4 feature areas of a scheduling product and executed them through 9 release cycles.
Reported 34 defects during the internship, of which 4 were rated high severity and fixed before the affected release shipped.
Automated 95 regression tests in Selenium with TestNG, cutting the manual regression pass from 6 hours to 90 minutes.

Undergraduate Teaching Assistant 09/2023 – 05/2025

Raritan Vale University Edison, NJ

Supported a software engineering course of 140 students across 4 semesters, running weekly lab sessions for groups of 25.
Graded and gave written feedback on roughly 600 assignments, focusing on test coverage and error handling in student code.
Built 12 practice exercises on unit testing that the professor added to the permanent course material.

IT Help Desk Assistant 06/2022 – 08/2023

Raritan Vale University Edison, NJ

Resolved roughly 40 support tickets a week covering accounts, software installs, and network access for students and staff.
Documented reproduction steps for 18 recurring issues into a knowledge base that cut repeat escalations by about a third.
Maintained a first-contact resolution rate of 82% across 14 months against a team average of 74%.

Projects

Open Source Test Suite. Built a public Selenium and TestNG suite of 120 tests against a demo e-commerce site, with page objects, CI runs on GitHub Actions, and an HTML report. The repository is the centerpiece of a portfolio documenting the design decisions behind each layer.

API Testing Capstone. Designed a Postman and Newman test collection covering 45 endpoints of a public weather API, including negative cases and schema validation. The project found 3 undocumented response behaviors that were reported to the API maintainers.

Unit Testing Exercises. Created 12 practice exercises teaching boundary analysis and mocking for an undergraduate software engineering course. The professor added them to the permanent syllabus and about 140 students have worked through them.

Extra-Curricular Activities

Member of the university competitive programming club, participating in 6 contests and placing in the top 20 regionally in 2024.
Volunteer coding instructor for a middle school after-school program, teaching 20 students across a 10-week term.
Active on a public bug bounty platform for practice, with 3 low-severity findings accepted across 2024 and 2025.

Leadership

Led a 4-person team through a semester software project, owning the test plan and the final quality report submitted for grading.
Ran weekly lab sessions for 25 students at a time across 4 semesters, covering testing and debugging practice.
Organized the club's first internal testing workshop, where 18 participants wrote their first automated test in a single session.

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AI QA Engineer Resume Example

Meet Felix Adeyemi, an AI QA engineer testing machine learning and large language model features where correctness is probabilistic rather than binary. This example demonstrates evaluation harnesses, regression suites for model outputs, hallucination and safety testing, and quality gates for model releases.

Felix Adeyemi

(206) 555-0139 ◇ Seattle, WA

felix.adeyemi@example.com ◇ linkedin.com/in/felix-adeyemi ◇ felixadeyemi.com

Objective

AI QA Engineer with 7 years in software quality, the last 3 focused on testing machine learning and large language model features where correctness is probabilistic. Built an evaluation harness covering 4,200 graded cases that cut unsafe or incorrect responses from 8.1% to 1.3%, and defined the quality gates 3 model releases now pass through. Bridges traditional test discipline and the messier problem of judging generated output.

Education

M.S. in Computer Science, Puget Ridge University 2016 – 2018

Concentration in Machine Learning; project work on evaluation metrics for text generation systems.

B.S. in Computer Engineering, Fairmont Crest University 2012 – 2016

Graduated with honors; ISTQB Foundation Level certification earned in 2019 and maintained since.

Skills

AI Evaluation

Eval harness design, golden datasets, rubric grading, model-graded evaluation, human review workflows

Model Quality Risks

Hallucination testing, prompt injection and jailbreak probing, bias and fairness checks, refusal calibration

Traditional QA

Regression automation, API testing, load and latency testing, CI quality gates, release sign-off

Tools & Frameworks

Python, pytest, LangSmith, Weights & Biases, Playwright, GitHub Actions, SQL, Docker, Grafana, Streamlit

Experience

AI Quality Engineer 05/2023 – Present

Talloak Intelligence Systems Seattle, WA

Own quality for 3 large language model features serving about 60,000 daily requests, working with 2 applied research teams.
Built an evaluation harness of 4,200 graded cases that cut unsafe or incorrect responses from 8.1% to 1.3% across four model releases.
Defined the release quality gates covering accuracy, refusal calibration, and latency, blocking 2 candidate models that regressed on safety.

Senior QA Engineer, ML Platform 08/2020 – 04/2023

Larkmount Data Systems Bellevue, WA

Tested a machine learning platform serving 40 internal models, covering training pipelines, feature stores, and inference APIs.
Caught 6 silent data drift issues before they reached production by adding distribution checks to the nightly pipeline validation.
Reduced inference API latency regressions from 5 per quarter to 0 by adding performance budgets enforced in the deployment pipeline.

QA Engineer 07/2018 – 07/2020

Westhaven Analytics Seattle, WA

Automated 310 regression tests in Python and pytest for a reporting product used by 800 enterprise customers.
Cut the release regression cycle from 3 days to 4 hours by parallelizing the suite across 8 containers in CI.
Built data validation checks across 22 report definitions, catching 11 calculation errors before customer-facing release.

Projects

Evaluation Harness. Built a graded evaluation suite of 4,200 cases spanning accuracy, tone, refusal behavior, and safety, combining rubric-based model grading with human review on a 10% sample. Unsafe or incorrect responses fell from 8.1% to 1.3% across four releases.

Adversarial Prompt Suite. Assembled 640 prompt injection and jailbreak attempts drawn from public research and internal red teaming, run automatically on every model candidate. The suite blocked 2 releases and drove 9 system prompt hardening changes.

Regression Diff Tool. Wrote a tool that runs the golden dataset against old and new model versions and surfaces the responses that changed most, ranked by rubric delta. Review time per release dropped from 3 days to half a day.

Extra-Curricular Activities

Contribute to an open-source LLM evaluation library, with 24 merged pull requests covering graders and reporting.
Speak at AI quality meetups roughly 3 times a year on evaluating non-deterministic systems, typically to 60 to 120 attendees.
Volunteer reviewer for a responsible AI community group, assessing 8 model deployment proposals a year for safety gaps.

Leadership

Set the model release quality bar now applied to 3 features, with sign-off authority to block a launch on evaluation results.
Trained 9 engineers across 2 research teams on writing evaluation cases, taking case authorship from 1 person to 10.
Lead a monthly red teaming session with 6 participants from engineering, research, and policy, which has produced 40 new test cases.

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Entry Level QA Engineer Resume Example

Meet Camila Restrepo, an entry level QA engineer 14 months into her first testing role after moving from technical support. This example shows how support experience, a bootcamp, and early automation contributions build a credible first QA resume.

Camila Restrepo

(720) 555-0114 ◇ Denver, CO

camila.restrepo@example.com ◇ linkedin.com/in/camila-restrepo ◇ camilarestrepo.com

Objective

Entry level QA engineer 14 months into a first testing role after 3 years in technical support. Executes about 200 test cases per release, has contributed 60 automated tests to the team suite, and reported 5 of the 9 high-severity defects caught in the past year. Brings a support background that makes it easy to see how a defect will actually land on a customer.

Education

B.A. in Information Technology, Front Range Summit University 2017 – 2021

Coursework in Systems Analysis, Databases, Networking, and Introduction to Programming.

Software Testing Bootcamp, Mile High Tech Academy 2024

Completed 200 hours covering manual testing, Selenium automation, API testing, and Agile practice.

Skills

Manual Testing

Test case execution, exploratory testing, cross-browser checks, defect reporting, release verification

Automation

Cypress test authoring, selector strategy, assertions, test data setup, reading CI failures

Technical

SQL queries, REST API testing, JSON, browser dev tools, log reading, Git basics, JavaScript fundamentals

Tools & Frameworks

Cypress, Postman, Jira, TestRail, GitHub, Zendesk, Datadog, Chrome DevTools, Microsoft Excel

Experience

QA Engineer 07/2024 – Present

Basalt Creek Software Denver, CO

Execute roughly 200 test cases per release across 3 feature areas of a scheduling platform used by about 4,000 businesses.
Contributed 60 automated tests to the team's Cypress suite, raising coverage of the booking flow from 46% to 78%.
Reported 5 of the 9 high-severity defects the team caught in the past year, including a data loss issue found during exploratory testing.

Technical Support Specialist, Tier 2 03/2022 – 06/2024

Basalt Creek Software Denver, CO

Handled about 55 escalated tickets a week, reproducing customer-reported issues and filing 210 verified bug reports over two years.
Cut average escalation-to-engineering time from 4 days to 1 by writing a reproduction template that made 90% of reports actionable on first read.
Maintained a customer satisfaction score of 4.7 out of 5 across roughly 2,800 resolved tickets.

Technical Support Representative 08/2021 – 02/2022

Redstone Peak Connect Aurora, CO

Resolved roughly 70 inbound support contacts a week covering account, billing, and connectivity issues.
Documented 14 recurring problems into knowledge base articles that reduced repeat contacts on those topics by about 30%.
Reached a first-contact resolution rate of 79% within 4 months, ahead of the 6-month target set for new representatives.

Projects

Booking Flow Automation. Wrote 60 Cypress tests covering the booking, rescheduling, and cancellation paths, including the edge cases most often reported by support. Coverage of the flow rose from 46% to 78% and 2 regressions were caught before release.

Reproduction Template. Designed a bug report template capturing environment, steps, expected versus actual, and log excerpts, then rolled it out across the support team. Escalation-to-engineering time fell from 4 days to 1.

Bootcamp Capstone. Built a manual and automated test plan for an open-source task management app, including 80 test cases, a Selenium suite, and a written defect report. The project is published with notes on the risk analysis behind the coverage choices.

Extra-Curricular Activities

Volunteer mentor at Mile High Tech Academy, meeting 3 students a cohort for portfolio review and interview practice.
Member of a Denver software testing meetup, attending monthly and presenting once in 2025 on testing from a support background.
Help run a community tech help desk one Saturday a month, supporting about 20 residents per session.

Leadership

Introduced the reproduction template now used by all 11 support staff, a change that engineering credits with faster triage.
Trained 4 support colleagues on basic SQL and log reading so they could investigate issues before escalating them.
Volunteered to own release verification for 2 feature areas within 6 months of moving into the QA role.

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Senior QA Engineer Resume Example

Meet Theodore Nakashima, a senior QA engineer setting test strategy across multiple teams and mentoring engineers on automation practice. This example highlights framework architecture, CI pipeline ownership, quality gates, and results measured in production incidents avoided.

Theodore Nakashima

(512) 555-0188 ◇ Austin, TX

theodore.nakashima@example.com ◇ linkedin.com/in/theodore-nakashima ◇ theodorenakashima.com

Objective

Senior QA Engineer with 12 years setting test strategy across multiple product teams and building the frameworks other engineers work in. Architected a test platform now running 4,100 tests for 6 teams, reduced production incidents attributable to regressions from 22 to 2 a year, and mentored 9 engineers into automation ownership. Argues for quality with data rather than process, and writes the code to back it up.

Education

B.S. in Computer Science, Colorado Bluff University 2009 – 2013

Graduated cum laude; coursework in Software Architecture, Compilers, and Distributed Systems.

ISTQB Certified Tester, Advanced Level Test Manager, ISTQB 2019

Also holds AWS Certified Solutions Architect Associate, earned in 2022 and current.

Skills

Test Architecture

Framework design, shared fixtures and utilities, test data management, environment strategy, sharding

Strategy & Governance

Multi-team test strategy, risk-based coverage, quality gates, release criteria, incident review

Engineering

TypeScript, Python, Java, CI pipeline design, containerized environments, performance and load testing

Tools & Frameworks

Playwright, pytest, JUnit, k6, GitHub Actions, Jenkins, Kubernetes, Docker, Datadog, Terraform, Jira

Experience

Senior QA Engineer 02/2020 – Present

Meridian Fork Technologies Austin, TX

Set test strategy across 6 product teams and 21 services, owning the shared framework that runs 4,100 tests on every merge.
Cut production incidents caused by regressions from 22 a year to 2 by introducing tiered quality gates and mandatory smoke coverage on release branches.
Reduced full pipeline run time from 54 minutes to 11 by sharding the suite across 20 containers and removing 340 redundant tests.

QA Engineer, Lead 05/2016 – 01/2020

Cypress Hollow Software Austin, TX

Led testing for a B2B platform with 3,000 enterprise accounts, coordinating 4 QA engineers across 3 development teams.
Built the first automated regression suite from nothing to 1,200 tests, taking release confidence from a 3-day manual pass to a 40-minute run.
Introduced load testing with k6 that exposed a connection pool limit at 4,000 concurrent users, fixed 6 weeks before a major customer onboarding.

QA Engineer 08/2013 – 04/2016

Fenwick Trail Systems Round Rock, TX

Tested a logistics application across web and mobile, executing about 350 test cases per release across 3 supported platforms.
Automated 280 test cases in Selenium, cutting the manual regression effort from 5 engineer-days to 1 per release.
Established the defect severity and triage process that reduced disputed severity ratings from about 15 a month to 2.

Projects

Shared Test Platform. Architected a common framework with shared fixtures, seeded test data, and containerized environments that 6 teams build on. It removed 4 divergent in-house frameworks and now runs 4,100 tests on every merge.

Pipeline Performance Work. Profiled the CI suite, sharded execution across 20 containers, and deleted 340 tests that duplicated coverage elsewhere. Full pipeline time fell from 54 minutes to 11, and developers stopped merging around a slow build.

Tiered Quality Gates. Defined 3 gate levels from pull request through release branch to production deploy, each with explicit criteria and an owner. Regression-caused production incidents fell from 22 a year to 2 with no reduction in deployment frequency.

Extra-Curricular Activities

Maintain an open-source test fixture library with about 2,100 weekly downloads, triaging issues and reviewing pull requests weekly.
Speak at 2 or 3 regional software conferences a year on test architecture and CI performance, to audiences of 100 to 250.
Volunteer technical mentor for a career-change program, meeting 4 mentees a year moving into software testing roles.

Leadership

Mentored 9 engineers into owning automation for their teams, 4 of whom have since been promoted to senior roles.
Chair the quality guild of 12 engineers across 6 teams, which sets the shared framework roadmap and testing standards.
Led the consolidation of 4 divergent test frameworks onto one platform across 8 months, with every team migrated and no coverage lost.

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Software QA Engineer Resume Example

Meet Ingrid Solberg, a software QA engineer embedded in a product team, writing test code in the same repository as the feature code. This example demonstrates unit through end-to-end coverage, performance testing, and close collaboration with developers on testability.

Ingrid Solberg

(919) 555-0126 ◇ Durham, NC

ingrid.solberg@example.com ◇ linkedin.com/in/ingrid-solberg ◇ ingridsolberg.com

Objective

Software QA Engineer with 8 years embedded in product teams, writing test code in the same repository and review process as the feature code. Raised end-to-end coverage of critical flows from 38% to 91%, cut post-release hotfixes from 9 to 1 per quarter, and shaved 40% off page load times by catching performance regressions in CI. Works with developers on testability rather than filing bugs after the fact.

Education

B.S. in Computer Science, Tobacco Road State University 2013 – 2017

Minor in Statistics; coursework in Software Testing, Algorithms, and Web Systems.

Certified Kubernetes Application Developer, Cloud Native Computing Foundation 2023

Also holds ISTQB Foundation Level certification, earned in 2018 and maintained current.

Skills

Test Engineering

Unit, integration and end-to-end coverage, test pyramid design, mocking and stubbing, fixtures

Performance & Reliability

Load testing, performance budgets, synthetic monitoring, resilience testing, latency profiling

Development

TypeScript, Python, Go, code review, pull request workflow, refactoring for testability, SQL

Tools & Frameworks

Playwright, Jest, pytest, k6, Lighthouse CI, GitHub Actions, Docker, Kubernetes, Datadog, Jira

Experience

Software QA Engineer 09/2021 – Present

Rowanbrook Health Software Durham, NC

Embedded in a product team of 9 engineers, writing test code in the same repository and pull request flow as the feature work.
Raised end-to-end coverage of critical clinical workflows from 38% to 91% across 2 years, adding 540 tests to the shared suite.
Cut post-release hotfixes from 9 to 1 per quarter by pairing with developers on testability during design rather than testing after merge.

QA Engineer 06/2019 – 08/2021

Pinehaven Commerce Cloud Raleigh, NC

Tested a storefront platform serving 1,400 merchants, owning automation for checkout, search, and inventory sync.
Reduced median page load time by 40% by adding Lighthouse CI performance budgets that failed builds on regression.
Built 190 integration tests against 12 third-party APIs using recorded fixtures, removing the flakiness caused by live sandbox dependencies.

Associate QA Engineer 07/2017 – 05/2019

Cavendish Point Analytics Cary, NC

Executed and automated tests for a dashboard product used by 600 customers, covering 4 supported browsers.
Automated 220 previously manual cases in Jest and Playwright, reducing the release regression pass from 2 days to 3 hours.
Found and reported 8 data accuracy defects in dashboard calculations by cross-checking 40 report outputs against raw SQL queries.

Projects

Testability Pairing Practice. Introduced a habit of reviewing testability at design time with developers, covering seams, injected dependencies, and observable state. Post-release hotfixes fell from 9 to 1 per quarter and unit coverage rose without a QA mandate.

Performance Budget Pipeline. Added Lighthouse CI with per-route budgets that fail the build when a regression lands. Median page load dropped 40% over a year, and 14 regressions were caught in pull requests before reaching staging.

Third-Party Fixture Layer. Replaced live sandbox calls to 12 external APIs with recorded fixtures refreshed weekly against the real services. Integration test flake fell from 18% of runs to under 2%, and the suite became runnable offline.

Extra-Curricular Activities

Contribute to an open-source Playwright reporter plugin, with 31 merged pull requests over the past three years.
Help run a Research Triangle testing meetup, organizing 8 sessions a year for a group of about 120 members.
Volunteer as a technical interviewer for a nonprofit apprenticeship program, running roughly 20 practice interviews a year.

Leadership

Established the team's test pyramid guidance, which shifted 60% of new coverage from end-to-end tests down to faster unit and integration levels.
Onboarded 5 developers into writing and owning their own end-to-end tests, ending the pattern of QA as a bottleneck before release.
Led the removal of live third-party dependencies from the test suite, coordinating with 3 vendor integrations across 4 months.

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