(312) 555-0129 ◇ Chicago, IL
nadia.bishara@example.com ◇ linkedin.com/in/nadia-bishara ◇ nadiabishara.com
PMO manager with 11 years in project and portfolio management, currently leading the enterprise project management office for a $2.1B insurance company with a portfolio of 85 active projects worth $140M a year. Raised on-time, on-budget delivery from 54% to 83% of projects over 3 years, cut portfolio reporting effort 60% through a single planning platform, and built the governance that redirected $18M from low-value projects to strategic priorities. Leads a PMO team of 14 and a community of 60 project managers. Runs a PMO that projects want to work with, because it removes obstacles faster than it adds paperwork.
Part-time programme completed while working. Coursework in Strategy, Corporate Finance, Organisational Change, and Operations Management.
Also holds a Scaled Agile Framework programme consultant certification earned in 2020 and completed a change management certification in 2019.
- Lead the enterprise PMO for a $2.1B insurance company with a portfolio of 85 active projects worth $140M a year, managing a PMO team of 14 and a community of 60 project managers.
- Raised on-time, on-budget delivery from 54% to 83% of projects over 3 years through a health assessment standard, a recovery playbook applied to 22 projects, and a hybrid delivery framework.
- Built portfolio governance with a quarterly investment review that redirected $18M from low-value projects to strategic priorities, and cut portfolio reporting effort 60% by consolidating 5 tools into Planview.
- Led a technology PMO of 6 supporting 40 projects worth $50M a year over 4.75 years, after 2 years managing projects directly.
- Delivered a $22M core system replacement programme on schedule as programme manager, with 0 critical defects at go-live for 900 users.
- Introduced agile delivery to 12 teams with a 3-month coaching programme that cut average feature cycle time 35%.
- Coordinated 8 projects for a technology portfolio, then managed 4 projects worth $3M with all 4 delivered within 5% of budget.
- Built the portfolio status reporting template adopted across 40 projects that cut report preparation from 2 days to 3 hours.
- Promoted to senior project manager after 23 months based on the reporting template and project delivery.
Portfolio Governance and Investment Review. Designed a governance model with a scoring framework on 6 criteria, a quarterly investment review with 8 executives, stage gates for projects over $500K, and a benefits register for 85 projects, which redirected $18M from low-value projects to strategic priorities, cut projects cancelled after significant spend from 9 a year to 2, and raised tracked benefits realisation to 78% of business cases.
Project Health and Recovery Programme. Built a 15-indicator project health assessment run monthly on 85 projects, a recovery playbook with a 30-day turnaround plan, and a PMO recovery team of 3, applied to 22 troubled projects over 3 years, which returned 18 of 22 to green status within 60 days and contributed to raising on-time, on-budget delivery from 54% to 83%.
Portfolio Platform Consolidation. Led the consolidation of 5 planning and reporting tools into Planview over 10 months with a data migration of 85 projects and 400 resources, 12 standard reports and 3 executive dashboards, and training for 60 project managers, which cut portfolio reporting effort 60%, gave executives a same-day view of portfolio status, and cut resource conflict escalations 45%.
- Board member of a project management institute chapter since 2022, chairing the professional development committee.
- Speaker at 4 PMO and portfolio management conferences on governance and project recovery.
- Volunteer project manager for a housing nonprofit, delivering 2 facility projects worth $600K since 2023.
- Lead a PMO team of 14 with hiring, reviews, and development, with 4 promotions in 3 years, and a community of 60 project managers through a career framework and monthly forum.
- Chair the quarterly portfolio investment review with 8 executives and present portfolio status to the chief operating officer monthly.
- Trained 60 project managers on the hybrid delivery framework and 20 executives on portfolio governance.

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