Resume Example

Logistics Resume Examples

Real-world logistics resume examples across specialist, planner, engineer, manager, and coordinator roles, with the freight cost, on-time delivery, inventory, and safety metrics that distribution employers look for.
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Contents

Logistics resumes are read by operations leaders who measure everything in cost per order, on-time delivery, fill rate, and injuries, so the resume has to speak that language and show what changed. The 5 examples below cover a logistics specialist cutting freight cost, a logistics planner resetting safety stock, a logistics engineer designing a fulfilment center, a logistics manager running a refrigerated distribution center and fleet, and a logistics coordinator handling international shipments for a medical device manufacturer. Each one shows how to present carrier management, planning, engineering, and coordination work so an ATS and a hiring manager both see someone who keeps product moving.

Logistics Resume Example

Freight work is easy to describe as a series of transactions, and this resume avoids that by grouping the work into named programmes with a beginning and a measurable end. The carrier scorecard is the clearest example, since rating carriers on pickup, delivery, damage, and invoice accuracy created a basis for moving volume rather than arguing about it. Cost per order and on-time delivery then improve together instead of one being traded for the other. The freight audit recovery adds a quieter form of value that many logistics resumes never think to mention.

Hendrik Oosterhuis

(901) 555-0138 ◇ Memphis, TN

Objective

Logistics specialist with 6 years in inbound and outbound freight, warehouse operations, and carrier management, currently the logistics specialist for a consumer goods distributor shipping about 14,000 orders a week from 2 distribution centers. Cut freight cost per order 17% through carrier rate renegotiation and mode optimisation, raised on-time delivery from 91% to 97.5%, and reduced claims and damages 40% through a packaging and carrier scorecard programme. Manages 18 carrier relationships and a $9.2M annual freight budget. Runs logistics on the principle that every late truck has a cause and every cause has a fix.

Education
B.S. in Supply Chain Management, Mississippi Crown University 2015 – 2019

Coursework in Transportation Management, Warehouse Operations, Inventory Control, Procurement, and Operations Analytics.

Certified in Logistics, Transportation and Distribution, Association for Supply Chain Management 2022

Also completed a hazardous materials shipping certification in 2021 and a Lean Six Sigma Green Belt in 2023.

Skills
Freight and Transportation
Carrier selection and rate negotiation, parcel, less-than-truckload, and truckload mode optimisation, routing and load planning, freight audit and payment, claims management, hazardous materials compliance
Warehouse and Inventory
Receiving and putaway, pick, pack, and ship processes, cycle counting and inventory accuracy, slotting and layout, returns processing, packaging standards
Analysis and Improvement
Cost per order and on-time delivery analysis, carrier scorecards, root cause analysis, process mapping, key performance indicator dashboards, cross-functional coordination with sales and customer service
Tools & Platforms
SAP EWM, Manhattan WMS, MercuryGate TMS, Excel and Power BI, SQL, ShipStation, UPS and FedEx shipping platforms, Tableau, Microsoft Teams
Experience
Logistics Specialist 04/2022 – Present
Mississippi Crown Distribution Memphis, TN
  • Manage inbound and outbound freight for a consumer goods distributor shipping about 14,000 orders a week from 2 distribution centers, across 18 carriers and a $9.2M annual freight budget.
  • Cut freight cost per order 17% through carrier rate renegotiation, a parcel to less-than-truckload consolidation rule, and zone skipping for 3 high-volume regions.
  • Raised on-time delivery from 91% to 97.5% and cut claims and damages 40% through a monthly carrier scorecard and a packaging standard for 120 product types.
Logistics Analyst 07/2019 – 03/2022
Delta Line Home Products Memphis, TN
  • Analysed freight spend of $5M a year across 12 carriers and built the weekly cost per order and on-time delivery dashboard used by 3 managers.
  • Ran a freight audit programme that recovered $210K in overcharges over 2 years and cut invoice exceptions 55%.
  • Led the transportation management system implementation for 40 users with a 6-week rollout and 0 missed shipments during cutover.
Warehouse Operations Intern 05/2018 – 08/2018
Delta Line Home Products Memphis, TN
  • Ran a cycle count programme across 4,000 stock locations during a 14-week internship, raising inventory accuracy from 94% to 98.5%.
  • Re-slotted 600 fast-moving items closer to the pack stations, cutting average pick travel time about 20%.
  • Received a full-time analyst offer at the end of the 14-week internship based on the cycle count results.
Projects

Freight Cost Reduction Programme. Led a 9-month programme covering a competitive bid across 18 carriers, a consolidation rule that moved 22% of parcel volume to less-than-truckload, zone skipping into 3 regional hubs, and a weekly cost review with finance, which cut freight cost per order 17%, worth about $1.6M a year, while holding on-time delivery above 97%.

Carrier Scorecard and Claims Programme. Built a monthly scorecard rating 18 carriers on on-time pickup, on-time delivery, damage rate, and invoice accuracy, with quarterly business reviews and a volume reallocation rule, alongside a packaging standard for 120 product types tested on 2,000 shipments, which raised on-time delivery from 91% to 97.5% and cut claims and damages 40%.

Peak Season Capacity Plan. Designed a peak season plan with a 14-week demand forecast, pre-booked carrier capacity for 35% above baseline, a temporary labour plan for 60 additional warehouse staff, and daily stand-ups, which shipped a record 26,000 orders in 1 week with 96% on-time delivery and 0 carrier capacity refusals.

Extra-Curricular Activities
  • Member of a supply chain management association chapter, attending about 8 events a year.
  • Volunteer logistics lead for a regional food bank, coordinating 12 truck deliveries a month.
  • Cycle about 100 miles a week and compete in 3 gravel races a year.
Leadership
  • Lead the carrier management process for 18 carriers and chair the quarterly carrier business reviews.
  • Trained 6 logistics coordinators on the transportation management system and the freight audit process.
  • Present freight cost and service metrics to the director of operations monthly.
Use this resume

Logistics Planner Resume Example

Three of the results here pull in opposite directions, which is what makes them worth reading closely. Fill rate rose while inventory and expedited freight both came down, a combination that normally means trading one against another. The resume explains how, describing a replenishment cycle with a fixed weekly rhythm and a safety stock reset tested on a small group of items before going wider. That detail about piloting first says something useful about how this planner handles risk, and it carries further than the size of the SKU count.

Amara Ndiaye

(614) 555-0172 ◇ Columbus, OH

Objective

Logistics planner with 5 years in demand and distribution planning, currently the logistics planner for an automotive parts manufacturer moving 2,400 SKUs between 3 plants and 6 regional warehouses. Raised warehouse fill rate from 93% to 98.2%, cut expedited freight spend 58% through a weekly replenishment planning cycle, and reduced finished goods inventory 21% without a stockout. Plans shipments 8 weeks out with a rolling forecast and adjusts daily against actual orders. Believes the best freight bill is the one that never has to be expedited.

Education
B.S. in Industrial and Systems Engineering, Scioto Crown University 2016 – 2020

Coursework in Production Planning, Supply Chain Modelling, Statistics, Simulation, and Operations Research.

Certified in Planning and Inventory Management, Association for Supply Chain Management 2023

Also completed an advanced Excel and SQL for planners course in 2021 and a sales and operations planning workshop in 2024.

Skills
Logistics Planning
Distribution requirements planning, replenishment and safety stock setting, shipment scheduling and load building, network and lane planning, inbound material planning, capacity planning for warehouses and carriers
Forecasting and Inventory
Demand forecasting and forecast accuracy measurement, inventory optimisation, ABC classification, stockout and excess analysis, sales and operations planning participation, scenario modelling
Coordination and Analysis
Cross-functional coordination with production, sales, and warehouse teams, exception management, key performance indicator reporting, root cause analysis, process documentation, supplier communication
Tools & Platforms
SAP APO and SAP IBP, Oracle Transportation Management, Kinaxis RapidResponse, Excel and Power Query, SQL, Power BI, Blue Yonder, Smartsheet, Microsoft Teams
Experience
Logistics Planner 02/2023 – Present
Scioto Crown Automotive Components Columbus, OH
  • Plan distribution of 2,400 SKUs between 3 plants and 6 regional warehouses for an automotive parts manufacturer shipping about $180M of product a year.
  • Raised warehouse fill rate from 93% to 98.2% and cut expedited freight spend 58% through a weekly replenishment planning cycle with an 8-week rolling horizon.
  • Reduced finished goods inventory 21%, about $6M, by resetting safety stock for 2,400 SKUs with 0 stockouts on A items over 18 months.
Supply Chain Planner 08/2020 – 01/2023
Olentangy Line Industrial Supply Columbus, OH
  • Planned replenishment for 8,000 SKUs across 2 distribution centers for an industrial distributor over 2.5 years.
  • Raised forecast accuracy from 62% to 78% at the SKU level through a segmented forecasting model and monthly review with sales.
  • Built the inbound appointment scheduling process that cut receiving dock wait time from 3 hours to 45 minutes.
Supply Chain Planning Intern 05/2019 – 08/2019
Olentangy Line Industrial Supply Columbus, OH
  • Built an excess and obsolete inventory report covering 8,000 SKUs during a 14-week internship that identified $1.2M of slow-moving stock.
  • Modelled 3 safety stock scenarios in Excel for 500 top SKUs and presented findings to 2 planning managers.
  • Received a full-time planner offer at the end of the 14-week internship based on the inventory analysis.
Projects

Weekly Replenishment Planning Cycle. Designed a weekly planning cycle with an 8-week rolling distribution plan, a Monday exception review of 6 warehouses, load building to full truckload on 12 lanes, and a daily adjustment rule against actual orders, which raised fill rate from 93% to 98.2%, cut expedited freight spend 58%, worth about $900K a year, and raised truckload utilisation from 74% to 91%.

Safety Stock Reset. Reset safety stock for 2,400 SKUs using demand variability, lead time, and a service level target by ABC class, validated in a 3-month pilot on 400 SKUs before rollout, which cut finished goods inventory 21%, about $6M, with 0 stockouts on A items over 18 months and a 15% drop in warehouse space used.

Segmented Forecasting Model. Built a forecasting model in Excel and SQL segmenting 8,000 SKUs by volume and variability with a different method per segment, a monthly consensus review with 6 sales managers, and forecast accuracy tracking, which raised SKU-level accuracy from 62% to 78% and cut planner review time from 3 days to 1.

Extra-Curricular Activities
  • Member of a supply chain planning association, presenting at 1 regional conference on safety stock methods.
  • Mentor 3 industrial engineering students a year through a university alumni programme.
  • Play in a community volleyball league of 12 teams and organise the annual tournament.
Leadership
  • Lead the weekly distribution planning meeting with 6 warehouse managers and 3 plant schedulers.
  • Represent logistics in the monthly sales and operations planning meeting with 10 department leads.
  • Trained 4 planners on the replenishment cycle and the safety stock model.
Use this resume

Logistics Engineer Resume Example

Design decisions are presented with the modelling that preceded them and the performance measured after the building opened, and that order is the most useful thing about the document. Anyone approving a capital request wants to know whether the projection held, and here the throughput figure sits directly against the design intent. The same discipline appears at much smaller scale in the slotting work, which suggests a habit rather than a single showcase project. Writing design standards adopted across the network shows influence extending past the projects personally run.

Rajeev Chandrasekhar

(502) 555-0119 ◇ Louisville, KY

Objective

Logistics engineer with 7 years designing distribution networks, warehouse layouts, and material flow, currently the senior logistics engineer for a third-party logistics provider operating 11 fulfilment centers totalling 4.2 million square feet. Designed a 620,000 square foot fulfilment center that reached 1,800 units per labour hour, 30% above the network average, led a network redesign that cut outbound transit time 1.2 days for 68% of orders, and delivered $7.4M in annual savings through automation and slotting projects. Engineers logistics with simulation before capital is spent and measures after it is.

Education
M.S. in Industrial Engineering, Ohio River Crown University 2016 – 2018

Thesis on discrete event simulation of order picking systems. Coursework in Facilities Design, Logistics Systems, Optimisation, and Simulation Modelling.

B.E. in Mechanical Engineering, Bluegrass Line Institute of Technology 2012 – 2016

Graduated with distinction. Also holds a Lean Six Sigma Black Belt earned in 2021 and a Project Management Professional certification earned in 2022.

Skills
Logistics Engineering
Distribution network design and optimisation, warehouse layout and material flow design, slotting and pick path optimisation, automation and material handling equipment specification, labour standards and engineered standards, capacity modelling
Analysis and Simulation
Discrete event simulation, network optimisation modelling, throughput and cost analysis, time studies, business case and capital justification, key performance indicator design
Project Delivery
Capital project management, vendor selection and integration, commissioning and ramp-up, change management with operations teams, cross-functional leadership, technical documentation
Tools & Platforms
AnyLogic, FlexSim, Llamasoft Supply Chain Guru, AutoCAD, Manhattan WMS, Python and SQL, Excel and Power BI, Tableau, Microsoft Project, Smartsheet
Experience
Senior Logistics Engineer 03/2022 – Present
Ohio River Crown Logistics Louisville, KY
  • Lead logistics engineering for a third-party logistics provider operating 11 fulfilment centers totalling 4.2 million square feet, leading a team of 5 engineers.
  • Designed a 620,000 square foot fulfilment center with a goods-to-person system that reached 1,800 units per labour hour, 30% above the network average, within 6 months of opening.
  • Led a network redesign moving 2 facilities that cut outbound transit time 1.2 days for 68% of orders and delivered $7.4M in annual savings across automation and slotting projects.
Logistics Engineer 07/2018 – 02/2022
Bluegrass Line Fulfilment Louisville, KY
  • Engineered layouts, slotting, and labour standards for 4 fulfilment centers totalling 1.5 million square feet over 3.5 years.
  • Built a slotting optimisation model that cut pick travel 28% and raised units per hour 19% across 3 sites.
  • Delivered a $4M conveyor and sortation project on schedule with a 14-month payback verified after go-live.
Industrial Engineering Intern 05/2017 – 08/2017
Bluegrass Line Fulfilment Louisville, KY
  • Built a discrete event simulation of the packing area during a 14-week internship that identified a bottleneck costing 11% of throughput.
  • Conducted 40 time studies across 6 process steps to set the first engineered labour standards at the site.
  • Received a full-time engineer offer at the end of the 14-week internship based on the simulation work.
Projects

Greenfield Fulfilment Center Design. Led the design of a 620,000 square foot fulfilment center with a goods-to-person system of 180 robots, a 4-level pick module, a 12,000 unit per hour sorter, and a simulation model validated against 3 demand scenarios, delivering a $48M project on budget, which reached 1,800 units per labour hour within 6 months and handled a peak of 210,000 units in 1 day.

Distribution Network Redesign. Modelled 14 network scenarios in a network optimisation tool using 2 years of order data across 11 facilities, recommended relocating 2 facilities and adding 1 regional node, and led the 10-month transition with 0 service interruptions, which cut outbound transit time 1.2 days for 68% of orders and cut transportation cost 9%, about $3.1M a year.

Network Slotting Programme. Built a slotting optimisation model using velocity, cube, and affinity data, rolled out to 11 fulfilment centers with a quarterly re-slot cycle and a training programme for 22 site engineers and supervisors, which cut pick travel 28%, raised units per hour 19%, and delivered $2.8M a year in labour savings.

Extra-Curricular Activities
  • Speaker at 3 material handling and logistics conferences on simulation-led warehouse design.
  • Judge for a university senior design competition in industrial engineering for 4 years.
  • Restore vintage bicycles and complete about 5 restorations a year.
Leadership
  • Lead a logistics engineering team of 5 with project assignments, design reviews, and development, with 2 promotions since 2022.
  • Own a $60M capital project portfolio and present business cases to the chief operating officer quarterly.
  • Wrote the engineering design standard adopted across all 11 fulfilment centers.
Use this resume

Logistics Manager Resume Example

Cost, service, safety, and staffing all carry equal weight here, and the resume is better for refusing to lead on volume alone. The injury reduction and the fall in hourly turnover sit beside the cost result rather than tucked into a leadership section, which reflects how closely those things are connected inside a distribution centre. A safety programme later used at other sites suggests the approach travelled. The early years in dispatch and night shift supervision explain where the operational detail in the rest of the resume comes from.

Patricia Vasseur

(972) 555-0146 ◇ Dallas, TX

Objective

Logistics manager with 11 years in distribution and transportation, currently the logistics manager for a food and beverage distributor running a 310,000 square foot refrigerated distribution center and a fleet of 42 trucks serving 1,900 customers. Cut cost per case delivered 14% over 3 years, raised on-time delivery from 94% to 98.6%, and reduced warehouse injuries 60% through a safety programme now used company-wide. Leads 160 warehouse and transportation staff through 8 supervisors with a $24M annual operating budget. Manages logistics the way a good coach manages a team: clear standards, honest scoreboards, and people who know why the numbers matter.

Education
B.B.A. in Logistics and Supply Chain Management, Trinity Crown University 2010 – 2014

Coursework in Distribution Management, Transportation Economics, Operations Management, Business Analytics, and Organisational Leadership.

Certified Supply Chain Professional and Lean Six Sigma Green Belt, Association for Supply Chain Management and Brazos Line Institute 2018 – 2020

Also completed a food safety manager certification in 2019 and a Department of Transportation compliance course in 2022.

Skills
Logistics Management
Distribution center operations, private fleet and routing management, cold chain and food safety compliance, Department of Transportation and hours of service compliance, inventory control, budgeting and cost per case management
Performance and Improvement
Key performance indicator systems, labour planning and productivity standards, route optimisation, continuous improvement and Lean methods, safety programme design, vendor and equipment management
People Leadership
Leading through supervisors, hiring and retention in hourly workforces, training and certification programmes, union and employee relations, customer service coordination, executive reporting
Tools & Platforms
Manhattan WMS, Descartes route planning, Samsara fleet telematics, SAP, Kronos, Excel and Power BI, Tableau, Smartsheet, Microsoft Teams
Experience
Logistics Manager 01/2021 – Present
Trinity Crown Foods Dallas, TX
  • Manage a 310,000 square foot refrigerated distribution center and a fleet of 42 trucks serving 1,900 customers, leading 160 staff through 8 supervisors with a $24M annual operating budget.
  • Cut cost per case delivered 14% over 3 years through route optimisation, a labour productivity standard, and a 22% reduction in fleet maintenance cost.
  • Raised on-time delivery from 94% to 98.6% and cut warehouse injuries 60%, with the safety programme adopted across 6 company distribution centers.
Distribution Center Supervisor and Operations Manager 06/2016 – 12/2020
Brazos Line Beverage Distributors Fort Worth, TX
  • Supervised a night shift of 45 warehouse staff, then managed operations of a 180,000 square foot facility with 90 staff over 4.5 years, promoted after 20 months.
  • Raised order accuracy from 98.1% to 99.6% through a voice picking implementation for 60 users and a daily quality audit.
  • Cut overtime 35% by introducing a labour planning model tied to the daily volume forecast.
Logistics Coordinator 07/2014 – 05/2016
Brazos Line Beverage Distributors Fort Worth, TX
  • Coordinated daily dispatch for 28 delivery routes and about 400 stops a day for 22 months.
  • Built the driver check-in and route reconciliation process that cut end-of-day settlement time from 2 hours to 30 minutes.
  • Promoted to shift supervisor after 22 months based on dispatch reliability and the settlement process.
Projects

Cost Per Case Reduction Programme. Led a 3-year programme with a route optimisation implementation across 42 trucks that cut miles 11%, an engineered labour standard for 6 warehouse functions, a preventive maintenance schedule that cut fleet maintenance cost 22%, and a monthly cost review with 8 supervisors, which cut cost per case delivered 14%, worth about $2.9M a year, while volume grew 9%.

Warehouse Safety Programme. Built a safety programme with a daily pre-shift safety talk, a forklift certification and recertification cycle for 70 operators, a near-miss reporting system with 48-hour follow-up, and a monthly safety committee of 12 staff, which cut recordable injuries 60% over 3 years, cut workers compensation cost 45%, and was adopted across 6 company distribution centers.

On-Time Delivery Improvement. Redesigned the delivery operation with a fixed dispatch window, a route start-time standard, live telematics monitoring of 42 trucks with exception alerts, and a weekly customer service review of late deliveries by root cause, which raised on-time delivery from 94% to 98.6% and cut customer delivery complaints 52%.

Extra-Curricular Activities
  • Board member of a regional food bank since 2022, advising on warehouse and distribution operations.
  • Member of a warehousing and logistics association, speaking at 2 conferences on safety programmes.
  • Coach a youth soccer team of 14 players through 2 seasons a year.
Leadership
  • Lead 160 warehouse and transportation staff through 8 supervisors, with 5 internal promotions to supervisor since 2021.
  • Own a $24M operating budget and present cost, service, and safety results to the vice president of operations monthly.
  • Cut hourly staff turnover from 48% to 27% through a structured onboarding and a 90-day mentoring programme.
Use this resume

Logistics Coordinator Resume Example

An on-time record means little without context, so the resume supplies it by naming the kind of freight involved. Temperature-controlled shipments bound for hospitals in thirty countries make documentation accuracy a genuine constraint rather than a tidy habit, and the drop in errors is tied to a specific checklist instead of being left as a claim. The customs backlog entry works differently. It shows someone identifying why shipments were being held and correcting the underlying classifications, which is a step beyond processing whatever arrives in the queue.

Devin Rourke

(717) 555-0183 ◇ Harrisburg, PA

Objective

Logistics coordinator with 4 years coordinating shipments, carriers, and customer deliveries, currently the logistics coordinator for a medical device manufacturer shipping about 900 orders a day, including 120 temperature-controlled shipments, to hospitals and distributors in 30 countries. Holds a 99.4% on-time shipment record over 2 years, cut shipping errors 70% through a documentation checklist, and cleared a customs hold backlog of 140 shipments in 3 weeks. Coordinates 14 carriers and freight forwarders and answers about 60 shipment enquiries a day. Keeps every shipment tracked, documented, and where it is supposed to be.

Education
A.A.S. in Logistics and Supply Chain Technology, Susquehanna Line Community College 2019 – 2021

GPA 3.7. Coursework in Transportation Operations, International Shipping and Customs, Inventory Management, Business Communication, and Spreadsheet Analysis.

Certified Logistics Associate and Certified Logistics Technician, Manufacturing Skill Standards Council 2021 – 2022

Also completed a dangerous goods shipping certification for air and ground in 2023 and an export compliance fundamentals course in 2024.

Skills
Shipment Coordination
Domestic and international shipment booking, carrier and freight forwarder coordination, temperature-controlled and dangerous goods shipping, shipment tracking and exception management, delivery scheduling with customers, returns and replacement coordination
Documentation and Compliance
Commercial invoices, packing lists, and certificates of origin, export documentation and customs clearance, harmonised tariff classification, freight invoice reconciliation, record keeping for regulated products
Communication and Service
Customer and sales team communication, carrier escalation, cross-department coordination with warehouse and quality, clear written status updates, prioritising urgent shipments, process documentation
Tools & Platforms
NetSuite, ShipStation, FedEx, UPS, and DHL shipping platforms, Descartes customs software, Excel and Google Sheets, Salesforce, Zendesk, Microsoft Teams, Smartsheet
Experience
Logistics Coordinator 06/2023 – Present
Susquehanna Crown Medical Devices Harrisburg, PA
  • Coordinate about 900 orders a day, including 120 temperature-controlled shipments, to hospitals and distributors in 30 countries across 14 carriers and freight forwarders.
  • Hold a 99.4% on-time shipment record over 2 years and cut shipping errors 70% through a 15-point documentation checklist and a second-check rule for international orders.
  • Cleared a customs hold backlog of 140 shipments in 3 weeks by correcting tariff classifications on 300 SKUs and building a country-by-country document guide.
Shipping and Receiving Coordinator 07/2021 – 05/2023
Keystone Line Laboratory Supply Harrisburg, PA
  • Coordinated about 400 outbound shipments and 60 inbound receipts a day for a laboratory supply distributor over 22 months.
  • Cut carrier invoice discrepancies 65% by reconciling 1,200 invoices a month against shipment records.
  • Set up the dangerous goods shipping process for 80 chemical products with 0 carrier rejections in 18 months.
Warehouse Associate (Part-Time) 09/2019 – 06/2021
Keystone Line Laboratory Supply Harrisburg, PA
  • Picked and packed about 150 orders a shift with a 99.7% accuracy rate while completing an associate degree over 21 months.
  • Trained 5 new associates on the packing standard and the shipping system.
  • Promoted to shipping and receiving coordinator after 21 months based on accuracy and reliability.
Projects

International Shipping Documentation Checklist. Built a 15-point checklist covering commercial invoice fields, tariff codes, certificates, and temperature packaging, with a second-check rule for all international orders and a 30-minute training for 8 warehouse staff, which cut shipping errors 70%, cut customs delays 55%, and cut reshipment cost by about $90K a year.

Customs Backlog Clearance. Cleared a backlog of 140 shipments held at customs in 3 countries by correcting tariff classifications on 300 SKUs, building a document guide for 30 destination countries, and setting up a daily call with 2 freight forwarders, which released every held shipment within 3 weeks and cut new customs holds to fewer than 2 a month.

Shipment Tracking Dashboard. Built a tracking dashboard in Google Sheets pulling carrier status for about 900 shipments a day, with exception flags for late pickups, temperature excursions, and delivery failures, and an automated daily summary to the sales team, which cut shipment status enquiries about 40% and cut the average response time to customer enquiries from 4 hours to 45 minutes.

Extra-Curricular Activities
  • Member of a logistics professionals association chapter, attending about 6 events a year.
  • Volunteer at a community bike repair cooperative about 2 evenings a month.
  • Run 3 half marathons a year and coordinate a running club of about 20 members.
Leadership
  • Trained 8 warehouse staff and 2 new coordinators on international documentation and the tracking dashboard.
  • Coordinate the weekly carrier performance review with 14 carriers and freight forwarders.
  • Report shipment performance and exceptions to the logistics manager weekly.
Use this resume

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