Resume Example

Communications Resume Examples

Use these ATS-friendly resume examples and templates to showcase your messaging, media results, and stakeholder reach in Communications.
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A strong communications resume should show that people heard the message and something changed as a result. Highlight audience size and channels, media placements and coverage quality, internal reach and engagement rates, campaigns you ran end to end, crisis or issues work you handled, and the executives or clients you advised. Use the examples below to see how to turn communications experience into clear, results-focused resume achievements.

Communications Resume Example

Meet Fionnuala Barrington, a fictional communications professional with 8+ years across internal, external, and executive communications. This example highlights measurable reach and engagement, media coverage, and the campaign work that sits behind a broad communications title.

Fionnuala Barrington

(215) 555-0147 ◇ Philadelphia, PA

fionnuala.barrington@example.com ◇ linkedin.com/in/fionnuala-barrington ◇ fionnualabarrington.com

Objective

Communications professional with 8+ years across internal, external, and executive communications for a 4,000-employee organisation. Lifted internal email engagement from 31% to 68%, secured 140 media placements including 18 in national outlets, and led communications on a restructure affecting 600 people. Writes for the audience that has to act, not the executive who approves the draft.

Education
B.A. in Communications and Journalism, Schuylkill Ridge University 2013 – 2017

Coursework in Public Relations, Media Writing, Crisis Communication, and Organizational Communication.

Accreditation in Public Relations, Public Relations Society of America 2022

Accreditation current; also completed a crisis communication certificate through the same association in 2023.

Skills
Writing & Editorial
Press releases, executive messaging, internal announcements, talking points, bylines, editorial calendars
Media & External
Media relations, pitching, spokesperson preparation, press briefings, coverage analysis, reputation monitoring
Internal & Change
Change communication, town halls, intranet content, employee engagement measurement, manager toolkits
Tools & Systems
Cision, Muck Rack, Poppulo, Sprout Social, Google Analytics, Canva, Adobe Creative Cloud, Microsoft 365
Experience
Senior Communications Lead 04/2021 – Present
Delaware Bend Health Network Philadelphia, PA
  • Own internal and external communications for a 4,000-employee network across 6 sites and 3 public channels.
  • Lifted internal email engagement from 31% to 68% by cutting send volume from 14 a week to 4 and rewriting for a single action.
  • Secured 140 media placements over four years, including 18 in national outlets, from a proactive pitch programme.
Communications Manager 07/2019 – 03/2021
Wissahickon Line Education Group Philadelphia, PA
  • Managed communications for an organisation of 900 staff and 12,000 families, running 3 channels and a quarterly magazine.
  • Grew the newsletter audience from 4,200 to 11,000 subscribers in 18 months while lifting open rates from 22% to 41%.
  • Ran communications for a campus closure affecting 340 families, with 94% reporting in survey that they understood the decision.
Communications Coordinator 08/2017 – 06/2019
Fairmount Point Chamber of Commerce Philadelphia, PA
  • Produced about 200 pieces a year across newsletters, press releases, event copy, and social content for 900 member businesses.
  • Grew social following from 6,400 to 19,000 across 3 platforms in 2 years through a consistent posting calendar.
  • Coordinated media for 14 events, generating 46 pieces of local coverage across the period.
Projects

Internal Channel Reset. Audited a year of internal email and found staff were receiving 14 sends a week and reading almost none. Cutting to 4 focused sends with one clear action each took engagement from 31% to 68% within two quarters.

Restructure Communications. Led communications on a restructure affecting 600 employees, including manager toolkits, 9 town halls, and a written question and answer channel. Voluntary attrition through the change stayed within 2 points of the normal rate.

Proactive Media Programme. Replaced reactive press handling with a quarterly pitch calendar built around 6 recurring story angles and 4 prepared spokespeople. Placements rose to 140 over four years, of which 18 landed in national outlets.

Extra-Curricular Activities
  • Board member for a Philadelphia literacy nonprofit, chairing its communications committee across 6 meetings a year.
  • Mentor 3 early-career communicators annually through a Public Relations Society of America programme.
  • Volunteer writer for a community newspaper, contributing about 12 pieces a year on local health services.
Leadership
  • Lead a team of 3 covering internal communications, media relations, and digital content across 6 sites.
  • Prepare and coach 4 executive spokespeople, who have between them given 60 media interviews since 2021.
  • Chair the organisation's issues management group of 8, which meets weekly to triage reputational risks.
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Communications Director Resume Example

Meet Thaddeus Oyelowo, a communications director owning strategy, budget, and a team across a national organisation. This example demonstrates function leadership, reputation management, and results measured at the organisational level rather than campaign by campaign.

Thaddeus Oyelowo

(312) 555-0191 ◇ Oak Park, IL

thaddeus.oyelowo@example.com ◇ linkedin.com/in/thaddeus-oyelowo ◇ thaddeusoyelowo.com

Objective

Communications Director owning strategy, a $2.8M budget, and a team of 11 for a national organisation of 9,000 employees. Lifted favourable media coverage from 54% to 83% of mentions, led the response to 2 national issues without lasting reputational damage, and rebuilt an executive communications programme now reaching 9,000 staff weekly. Accountable for reputation, not just output volume.

Education
M.A. in Strategic Communication, Great Lakes Meridian University 2011 – 2013

Thesis on measuring reputational recovery after organisational crisis events.

B.A. in Journalism, Prairie Line University 2007 – 2011

Graduated cum laude; Accredited in Public Relations through the Public Relations Society of America since 2016.

Skills
Communications Strategy
Narrative development, message architecture, audience segmentation, channel strategy, measurement frameworks
Reputation & Crisis
Issues management, crisis response, holding statements, media training, stakeholder mapping, litigation liaison
Function Leadership
Team management, budget ownership, agency selection, executive counsel, board reporting, capability building
Tools & Systems
Cision, Meltwater, Poppulo, Sprinklr, Google Analytics, Qualtrics, Adobe Creative Cloud, Microsoft 365
Experience
Communications Director 01/2020 – Present
Midwest Anchor Industries Chicago, IL
  • Lead a communications function of 11 across media, internal, digital, and executive communications, with a $2.8M budget.
  • Lifted favourable media coverage from 54% to 83% of mentions across four years by shifting to a proactive narrative programme.
  • Led the response to 2 national issues, and independent tracking showed brand favourability recovered to baseline within 11 weeks each time.
Head of Corporate Communications 06/2016 – 12/2019
Calumet Ridge Manufacturing Hammond, IN
  • Built the communications function from 2 people to 6 at a company growing from 1,900 to 4,200 employees.
  • Introduced the organisation's first measurement framework, reporting 9 metrics quarterly to the executive committee.
  • Delivered communications for 3 acquisitions covering 1,400 incoming employees, with 88% reporting clear understanding of the change.
Communications Manager 08/2013 – 05/2016
Lakefront Line Public Agency Chicago, IL
  • Managed media and public communications for an agency serving 2.7 million residents across 4 service areas.
  • Handled about 400 media inquiries a year, with a median response time of 90 minutes against a 4-hour standard.
  • Ran a public awareness campaign that lifted programme enrolment by 31%, reaching 640,000 residents across 5 channels.
Projects

Narrative Programme. Replaced reactive press handling with a proactive narrative built on 5 evidenced company themes and a quarterly pitch calendar. Favourable coverage rose from 54% to 83% of mentions, and journalists began approaching the company for comment on sector stories.

Crisis Response Playbook. Built a playbook covering scenario triggers, decision rights, holding statements, and a trained spokesperson roster. It was used live on 2 national issues, with brand favourability recovering to baseline within 11 weeks each time.

Measurement Framework. Introduced 9 quarterly metrics spanning coverage quality, employee understanding, and channel performance, replacing an output count. Communications budget decisions moved onto evidence, and the function secured 3 additional roles on that basis.

Extra-Curricular Activities
  • Serve on the board of a Chicago civic journalism nonprofit, attending 6 meetings a year and chairing the audit committee.
  • Guest lecture twice a year on crisis communication at a university programme, reaching about 120 students.
  • Mentor 4 communications leaders a year, including 2 preparing for their first director role.
Leadership
  • Lead a function of 11 across 4 disciplines, with 3 promoted to manager level and voluntary turnover under 9%.
  • Counsel the chief executive and 6 executive committee members, and present reputation reporting to the board quarterly.
  • Own a $2.8M budget including 2 agency relationships, both renegotiated in 2023 for a combined $310,000 saving.
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Director of Communications Resume Example

Meet Marguerite Delacroix-Wynn, a director of communications in a nonprofit where communications drives fundraising and advocacy directly. This example shows the same seniority as a communications director applied where the audience is donors, members, and policymakers.

Marguerite Delacroix-Wynn

(206) 555-0126 ◇ Olympia, WA

marguerite.delacroix-wynn@example.com ◇ linkedin.com/in/marguerite-delacroix-wynn ◇ margueritedelacroixwynn.com

Objective

Director of Communications for a statewide advocacy nonprofit where communications drives fundraising and policy outcomes directly. Grew online giving from $840,000 to $2.4M a year, built an advocacy list from 18,000 to 71,000 supporters, and ran the campaign behind 2 bills that passed. Leads a team of 6 and reports to the executive director and board.

Education
M.P.A. in Nonprofit Management, Cascadia Sound University 2012 – 2014

Coursework in Advocacy Strategy, Fundraising, Public Policy, and Nonprofit Finance.

B.A. in Political Science, Puget Meridian University 2008 – 2012

Graduated magna cum laude; completed a digital fundraising certificate through a national nonprofit institute in 2019.

Skills
Advocacy Communications
Campaign strategy, policymaker messaging, coalition communications, grassroots mobilisation, testimony support
Fundraising Communications
Donor appeals, email fundraising, major gift materials, grant narrative support, impact reporting
Function Leadership
Team management, budget ownership, board reporting, agency and freelance management, brand stewardship
Tools & Systems
EveryAction, Salesforce Nonprofit Cloud, Mailchimp, Meltwater, Google Analytics, Canva, WordPress
Experience
Director of Communications 02/2020 – Present
Evergreen Basin Advocacy Alliance Olympia, WA
  • Lead a communications team of 6 with a $1.1M budget for a statewide organisation with 71,000 supporters.
  • Grew online giving from $840,000 to $2.4M a year by rebuilding the appeal calendar and segmenting donors into 5 groups.
  • Ran the public campaign behind 2 bills that passed, generating 14,000 constituent messages to 49 legislative offices.
Communications Manager 07/2016 – 01/2020
Salish Line Community Foundation Seattle, WA
  • Managed communications for a foundation granting $22M a year across 140 partner organisations.
  • Grew the email list from 18,000 to 44,000 supporters in 3 years while lifting the average open rate from 19% to 34%.
  • Produced 4 annual impact reports and 60 grantee stories that the development team credited in 3 major gift closes.
Communications Associate 08/2014 – 06/2016
Nisqually Point Policy Institute Olympia, WA
  • Produced about 120 pieces a year including policy briefs, press releases, and newsletters for a staff of 22.
  • Secured 38 pieces of state media coverage over 2 years by building relationships with 14 political reporters.
  • Coordinated 9 legislative briefings, each reaching 30 to 70 staff and members across a session.
Projects

Digital Fundraising Rebuild. Replaced 3 undifferentiated annual appeals with a segmented calendar addressing 5 donor groups by giving history and issue interest. Online giving grew from $840,000 to $2.4M a year, with repeat giving rising to 52% of donors.

Legislative Campaign. Built the public campaign behind 2 bills, combining constituent storytelling, a targeted action tool, and coordinated coalition messaging. The campaign produced 14,000 messages to 49 offices, and both bills passed.

Supporter List Growth. Grew the advocacy list from 18,000 to 71,000 through petition campaigns, event capture, and a partner list exchange with 7 allied organisations. List growth is what made the fundraising and advocacy results possible.

Extra-Curricular Activities
  • Serve on a statewide nonprofit communications network steering group, organizing 4 practitioner events a year.
  • Provide pro bono communications advice to 3 small nonprofits a year that have no communications staff.
  • Mentor 4 communicators annually through a nonprofit leadership programme, focused on the move into director roles.
Leadership
  • Lead a team of 6 across digital, media, advocacy, and design, with 2 promoted to manager level since 2021.
  • Report to the executive director and present communications and fundraising results to the board 4 times a year.
  • Coordinate messaging across a coalition of 12 partner organisations, chairing its communications working group.
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Communications Manager Resume Example

Meet Rafferty Sinclair, a communications manager running the day-to-day programme and a small team beneath a director. This example demonstrates hands-on delivery with real ownership: editorial calendars, channel performance, and campaign execution.

Rafferty Sinclair

(720) 555-0118 ◇ Lakewood, CO

rafferty.sinclair@example.com ◇ linkedin.com/in/rafferty-sinclair ◇ raffertysinclair.com

Objective

Communications Manager running the day-to-day programme and a team of 3 for a 1,200-employee technology company. Owns the editorial calendar across 5 channels producing about 340 pieces a year, grew blog traffic from 22,000 to 78,000 monthly sessions, and lifted employee newsletter engagement from 38% to 61%. Delivers the work rather than only approving it.

Education
B.A. in Public Relations, Front Range Meridian University 2014 – 2018

Minor in Marketing; coursework in Media Writing, Campaign Planning, and Digital Communication.

Google Analytics Individual Qualification, Google 2023

Also completed a HubSpot content marketing certification and a 30-hour internal communications course in 2024.

Skills
Programme Delivery
Editorial calendars, campaign execution, content production, review cycles, deadline management, briefing writers
Channel Management
Blog and website content, social media, employee newsletters, intranet, video coordination, event communications
Measurement
Channel analytics, engagement reporting, A/B testing, audience surveys, content performance review
Tools & Systems
HubSpot, Sprout Social, Poppulo, Google Analytics, WordPress, Canva, Figma, Asana, Microsoft 365
Experience
Communications Manager 05/2022 – Present
Clear Creek Software Group Lakewood, CO
  • Run the communications programme for a 1,200-employee company, leading 3 staff across 5 channels and about 340 pieces a year.
  • Grew blog traffic from 22,000 to 78,000 monthly sessions in two years by rebuilding the calendar around 6 audience questions.
  • Lifted employee newsletter engagement from 38% to 61% by moving to a single weekly send with a named executive author.
Communications Specialist 08/2019 – 04/2022
Bear Creek Line Technologies Denver, CO
  • Produced about 200 pieces a year across blog, social, and internal channels for a company of 400 employees.
  • Ran a product launch campaign across 4 channels that generated 1,900 qualified leads against a 1,200 target.
  • Built the company's first content style guide, resolving 80 terminology inconsistencies across existing material.
Communications Coordinator 07/2018 – 07/2019
Cherry Grove Regional Association Denver, CO
  • Supported communications for an association of 2,200 members, producing weekly newsletters and event materials.
  • Grew newsletter subscribers from 2,600 to 6,100 in 12 months through a signup redesign and 3 lead magnets.
  • Coordinated communications for 11 member events, with average registration rising 28% year over year.
Projects

Editorial Calendar Rebuild. Replaced an ad hoc publishing schedule with a calendar built around the 6 questions prospects actually asked sales. Blog traffic grew from 22,000 to 78,000 monthly sessions, and sales began linking to the content in their own outreach.

Newsletter Consolidation. Merged 4 competing internal newsletters into one weekly send authored by a named executive, with a fixed structure. Engagement rose from 38% to 61%, and departments stopped launching their own newsletters to be heard.

Content Style Guide. Wrote a style guide covering voice, product terminology, formatting, and accessibility, then applied it across the existing library. Eighty terminology inconsistencies were resolved, and freelance briefing time fell by roughly half.

Extra-Curricular Activities
  • Volunteer communications support for a Denver housing nonprofit, producing 6 campaigns a year at no charge.
  • Co-organize a Colorado content practitioners meetup, running 8 sessions a year for about 120 members.
  • Mentor 2 early-career communicators annually through a regional professional association.
Leadership
  • Lead a team of 3 covering content, social, and internal communications, and manage 4 regular freelance writers.
  • Won agreement from 6 department heads to consolidate 4 newsletters into 1, which required more persuasion than the writing did.
  • Trained 14 subject matter experts across engineering and product to draft their own first-pass blog content.
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Communications Specialist Resume Example

Meet Priyasha Bhattacharya, a communications specialist who writes and produces the work rather than managing people. This example highlights individual contributor craft: writing volume, channel expertise, and content that measurably outperformed the baseline.

Priyasha Bhattacharya

(919) 555-0163 ◇ Chapel Hill, NC

priyasha.bhattacharya@example.com ◇ linkedin.com/in/priyasha-bhattacharya ◇ priyashabhattacharya.com

Objective

Communications Specialist with 5 years writing and producing the work rather than managing people. Publishes about 180 pieces a year across 4 channels, wrote the 3 highest-performing articles on a site of 400, and lifted average time on page from 1:40 to 3:20. Prefers the individual contributor track and has the portfolio to justify staying on it.

Education
B.A. in English and Media Studies, Eno River University 2016 – 2020

Graduated cum laude; coursework in Professional Writing, Media Analysis, and Visual Communication.

Content Marketing Certification, HubSpot Academy 2022

Also completed a plain language writing course and an accessibility for content creators certificate in 2024.

Skills
Writing Craft
Long-form articles, executive ghostwriting, case studies, press releases, plain language editing, headlines
Channel Production
Web publishing, email builds, social copy and scheduling, video scripting, podcast show notes, accessibility
Research & Interviews
Subject matter expert interviews, customer story development, fact checking, source verification, briefing
Tools & Systems
WordPress, HubSpot, Mailchimp, Sprout Social, Google Analytics, Canva, Figma, Descript, Microsoft 365
Experience
Communications Specialist 03/2022 – Present
Haw Ridge Health Technologies Durham, NC
  • Write and produce about 180 pieces a year across blog, email, social, and customer story channels.
  • Wrote 3 of the 4 highest-performing articles on a site of 400, together drawing 210,000 sessions in 18 months.
  • Lifted average time on page from 1 minute 40 to 3 minutes 20 by restructuring articles around a single reader question.
Communications Associate 08/2020 – 02/2022
Piedmont Sound Medical Group Chapel Hill, NC
  • Produced patient-facing content across 3 channels for a group serving about 90,000 patients a year.
  • Rewrote 60 patient information pages in plain language, cutting the average reading level from grade 13 to grade 8.
  • Interviewed 24 clinicians to produce case studies, with 21 published without requiring a second review round.
Communications Intern and Assistant 06/2019 – 07/2020
Eno River University, Office of Communications Chapel Hill, NC
  • Wrote about 90 pieces across news, event, and social channels while completing a full degree course load.
  • Grew the department's Instagram following from 3,400 to 9,800 in 12 months through a student storytelling series.
  • Built a photo and asset library of 1,400 images that the office still uses as its primary source.
Projects

Article Structure Test. Rebuilt 20 articles around a single reader question with the answer in the opening paragraph, then compared performance against the previous format. Average time on page rose from 1:40 to 3:20 and the structure became the site standard.

Plain Language Rewrite. Rewrote 60 patient information pages against plain language and accessibility standards, cutting the average reading level from grade 13 to grade 8. Patient calls asking staff to explain the pages dropped noticeably.

Customer Story Programme. Built a repeatable process for sourcing, interviewing, and approving customer stories, including a consent and review path. Story production went from 2 a year to 14, and sales cited them in 9 closed deals.

Extra-Curricular Activities
  • Volunteer writer for a Triangle-area animal rescue, producing about 20 adoption features a year at no charge.
  • Member of a regional communications association, attending 8 events a year and presenting once on plain language.
  • Run a small newsletter on health writing craft with roughly 1,600 subscribers, publishing twice a month.
Leadership
  • Serve as the team's editorial reviewer, reviewing about 120 pieces a year from 5 colleagues before publication.
  • Built the customer story programme end to end, which 2 other teams have since adopted for their own content.
  • Trained 9 subject matter experts on plain language writing, which cut editing time on their drafts by roughly half.
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Communications Consultant Resume Example

Meet Wendell Achterberg, an independent communications consultant advising organisations that have no in-house function. This example shows how to present consulting credibly: client roster, engagement types, retained revenue, and outcomes the clients can attribute.

Wendell Achterberg

(802) 555-0188 ◇ Montpelier, VT

wendell.achterberg@example.com ◇ linkedin.com/in/wendell-achterberg ◇ wendellachterberg.com

Objective

Independent communications consultant advising organisations with no in-house function, across 7 years of self-employment. Serves 11 retained clients at $214,000 in annual revenue, has delivered 40 engagements spanning strategy, crisis, and capability building, and holds a 79% client renewal rate. Sells judgment rather than hours, which is the difference between consulting and freelancing.

Education
M.A. in Communication Management, Green Mountain Meridian University 2010 – 2012

Coursework in Reputation Management, Stakeholder Theory, and Communication Measurement.

Accreditation in Public Relations, Public Relations Society of America 2016

Accreditation current; carries professional liability insurance required by public sector and healthcare clients.

Skills
Advisory
Communications audits, strategy development, executive counsel, stakeholder mapping, capability assessment
Crisis & Issues
Crisis planning, holding statements, media training, scenario rehearsal, on-call response, post-incident review
Practice Management
Scoping and proposals, retainer structuring, contracts, subcontractor management, client acquisition, invoicing
Tools & Systems
Meltwater, Cision, Mailchimp, Google Analytics, Qualtrics, Canva, Notion, QuickBooks Online, Microsoft 365
Experience
Principal and Communications Consultant 03/2019 – Present
Achterberg Communications Advisory Montpelier, VT
  • Advise 11 retained clients across healthcare, education, and public sector, generating $214,000 in annual revenue.
  • Delivered 40 engagements over 7 years including 9 crisis responses, with a 79% client renewal rate across the period.
  • Built in-house communications capability for 6 clients, 4 of which hired their first permanent communications staff afterward.
Associate Director, Agency 06/2015 – 02/2019
Winooski Line Public Affairs Burlington, VT
  • Led 8 client accounts worth $1.6M in combined annual fees, managing a team of 5 across strategy and delivery.
  • Retained 7 of 8 accounts through a leadership change at the agency, a period when 3 competitors lost major clients.
  • Ran crisis response for 4 clients including a public sector data incident affecting 40,000 residents.
Communications Manager 08/2012 – 05/2015
Champlain Bend Regional Health Burlington, VT
  • Managed communications for a health system of 2,100 staff across internal, media, and community channels.
  • Handled about 250 media inquiries a year and prepared 6 clinical spokespeople for 80 interviews.
  • Built the system's first crisis communication plan, tested through 3 tabletop exercises with the executive team.
Projects

Capability Building Model. Developed a 6-month engagement that leaves a client with a strategy, templates, a trained spokesperson, and a hiring brief rather than a dependency. Four of 6 clients hired their first permanent communications staff afterward, which is the intended outcome.

Crisis Retainer Offering. Built an on-call crisis retainer covering scenario planning, rehearsal, and 24-hour response for organisations too small to staff it. Nine live responses have run under it, and it now accounts for about a third of retained revenue.

Communications Audit Method. Codified a repeatable audit covering channels, message consistency, stakeholder perception, and capability, delivered as a costed roadmap. It is the entry engagement for most clients and converts to a retainer about 60% of the time.

Extra-Curricular Activities
  • Provide pro bono communications support to 2 Vermont nonprofits a year, typically during a leadership transition.
  • Teach a twice-yearly workshop on crisis readiness for small organisations, reaching about 60 participants a year.
  • Mentor 3 independent consultants annually on scoping, pricing, and retainer structure.
Leadership
  • Built and run an independent advisory practice from the first client to 11 retained accounts across 7 years.
  • Subcontract and direct 3 specialists in design, video, and media training, reviewing all work before client delivery.
  • Advise 11 chief executives and boards directly, including 9 live crisis responses where the counsel was time-critical.
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