(617) 555-0174 ◇ Boston, MA
graham.whitacre@example.com ◇ linkedin.com/in/graham-whitacre ◇ grahamwhitacre.com
Chief revenue officer with 22 years in B2B software sales and go-to-market leadership, currently leading sales, customer success, and revenue operations for a supply chain software company with $185M in annual recurring revenue. Grew recurring revenue from $92M to $185M in 4 years, raised net revenue retention from 104% to 121%, and built a revenue organisation of 260 people. Aligns sales, marketing, and customer success on a single revenue plan the board can trust.
Coursework in Strategy, Sales Management, Corporate Finance, and Leadership.
Captain of the varsity rowing team for 2 years.
- Grew annual recurring revenue from $92M to $185M in 4 years for a supply chain software company.
- Raised net revenue retention from 104% to 121% by combining success and account management.
- Built a revenue organisation of 260 people across sales, success, partners, and revenue operations.
- Led 140 sellers across 3 regions, growing new bookings from $28M to $71M a year.
- Opened Europe with 2 offices and 30 hires, reaching $22M in recurring revenue in 4 years.
- Raised forecast accuracy to within 3% each quarter for the last 8 quarters before the company sale.
- Rose from account executive to vice president of sales over 12 years at an enterprise software company.
- Led North American sales of 45 people, growing regional revenue from $18M to $54M.
- Closed the 3 largest deals in company history as an individual seller, each above $4M.
Customer Expansion Engine. Merged customer success and account management into 1 team with expansion quotas, health scores in Gainsight, and quarterly business reviews for the top 300 customers, which raised net revenue retention from 104% to 121%.
Pricing and Packaging Reset. Moved from 14 custom product bundles to 3 platform tiers with usage-based add-ons, working with product and finance, which lifted average new deal size 34% and cut discounting by 9 points.
European Expansion. Opened London and Amsterdam offices, hired 30 people, and built 6 local partner relationships, which reached $22M in recurring revenue in 4 years and helped lead to the company sale at a 12 times revenue multiple.
- Board adviser to 3 early-stage software companies on go-to-market strategy.
- Mentor in a programme for first-time sales leaders, coaching 4 people a year.
- Row in a masters rowing club that races in about 5 regattas each year.
- Lead 6 senior vice presidents and vice presidents across sales, success, partners, and operations.
- Present revenue plans and results to the board 4 times a year.
- Promoted 14 leaders from within the revenue organisation since 2022.

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