.webp)
Resumes
August 13, 2026
Resume Example
Use these ATS-friendly resume examples and templates to showcase your store volume, sales growth, and team results as a Retail Manager.
Talitha Brennan
(509) 555-0134 ◇ Spokane, WA
talitha.brennan@example.com ◇ linkedin.com/in/talitha-brennan ◇ talithabrennan.com
Objective
Retail manager with 8 years running specialty stores, currently managing a $6.8M location with 34 staff. Held comparable sales growth at 9% across 3 years, cut shrink from 1.9% to 0.8% of sales, and lifted staff retention from 54% to 79% by fixing scheduling rather than by hiring harder. Treats the schedule and the stockroom as the two levers that decide the P&L.
Education
B.A. in Business Administration, Spokane Line University 2013 – 2017
Coursework in Operations Management, Managerial Accounting, Marketing, and Organizational Behaviour.
Certificate in Retail Operations Management, Palouse Line Institute 2021
80-hour programme covering inventory control, labour scheduling, and loss prevention.
Skills
Store Operations
Labour scheduling, opening and closing, inventory accuracy, cycle counts, visual merchandising, back-of-house flow
Commercial
Comparable sales analysis, conversion and basket metrics, markdown planning, payroll as a percentage of sales, shrink control
People
Hiring and onboarding, coaching to targets, performance conversations, seasonal ramp planning, retention
Tools & Platforms
Kronos, Workday, NetSuite, Shopify POS, RetailNext, Excel, Microsoft Teams, Zebra handheld scanners
Experience
Retail Manager 05/2021 – Present
Palouse Crown Outfitters Spokane, WA
- Manage a $6.8M store with 34 staff, holding comparable sales growth at 9% across 3 years.
- Cut shrink from 1.9% to 0.8% of sales by retraining 34 staff and reworking the back-of-house process.
- Raised staff retention from 54% to 79% in 2 years by moving to fixed weekly scheduling patterns.
Assistant Store Manager 03/2019 – 04/2021
Riverfront Line Sporting Goods Spokane, WA
- Ran daily operations for a $4.2M store with 22 staff, holding key responsibility 4 days a week.
- Improved conversion from 18% to 24% by restructuring floor coverage around 3 daily traffic peaks.
- Reduced markdown spend by 15% by tightening the seasonal transition calendar across 9 categories.
Department Supervisor 06/2017 – 02/2019
Riverfront Line Sporting Goods Spokane, WA
- Supervised a footwear department of 8 staff generating $1.1M in annual sales.
- Grew department sales 12% in 1 year by rebuilding the fit process and adding 4 product clinics.
- Trained 14 seasonal hires across 2 peak periods, with 6 converting to permanent roles.
Projects
Shrink Reduction. Took shrink from 1.9% to 0.8% of sales after cycle counts showed most loss came from receiving errors rather than theft. Fixing the back-of-house process and retraining 34 staff recovered more than any additional security would have.
Fixed Scheduling Trial. Replaced rotating shifts with fixed weekly patterns for 34 staff after exit interviews pointed at unpredictable hours. Retention went from 54% to 79% in 2 years, and overtime fell as a side effect.
Floor Coverage Redesign. Rebuilt staffing around 3 measured traffic peaks instead of even coverage across opening hours. Conversion rose from 18% to 24% with no increase in total scheduled hours.
Extra-Curricular Activities
- Volunteer with a youth outdoor programme, leading 8 weekend trips a year for about 60 participants.
- Mentor 3 first-time supervisors a year through a regional retail association.
- Coach a community youth basketball team of 12 players across a 14-week season.
Leadership
- Lead a store team of 34 including 3 supervisors, 2 of whom were promoted from associate roles.
- Rebuilt onboarding into a 3-week structured plan now used across 5 stores in the market.
- Trained 14 seasonal hires across 2 peak periods, with 6 converting to permanent positions.
.webp)
%20Which%20Should%20You%20Use.webp)
