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Resumes
August 13, 2026
Resume Example
Use these ATS-friendly resume examples and templates to showcase your audit record, defect reduction, and inspection results in Quality Assurance.
Ottavia Brancusi
(920) 555-0141 ◇ Green Bay, WI
ottavia.brancusi@example.com ◇ linkedin.com/in/ottavia-brancusi ◇ ottaviabrancusi.com
Objective
Quality assurance specialist with 10 years in food manufacturing, owning the quality system for a plant producing 40 million units a year across 12 lines. Led 6 third-party and customer audits with 0 major findings across 5 years, and cut customer complaints from 220 a year to 74 by tracing 9 recurring defects back to 3 process causes.
Education
B.S. in Food Science, Fox River Line University 2012 – 2016
Coursework in Food Microbiology, Processing Technology, Sensory Evaluation, and Statistics.
HACCP Certification, International HACCP Alliance 2018
Also holds Preventive Controls Qualified Individual status and a certified quality auditor credential from 2022.
Skills
Quality Systems
HACCP plan ownership, standard operating procedures, document control, corrective and preventive action, specification management
Audit & Compliance
Third-party and customer audits, regulatory inspection readiness, supplier approval, traceability and mock recall, recordkeeping
Problem Solving
Root cause analysis, complaint investigation, statistical process control, hold and release decisions, trend reporting
Tools & Platforms
SAP quality module, Minitab, TraceGains, Excel, Microsoft Teams, electronic document management, laboratory information systems
Experience
Quality Assurance Specialist 04/2020 – Present
Fox River Crown Foods Green Bay, WI
- Own the quality system for a plant producing 40 million units a year across 12 product lines.
- Led 6 third-party and customer audits with 0 major findings recorded across 5 years.
- Cut customer complaints from 220 a year to 74 by tracing 9 recurring defects to 3 process causes.
Quality Assurance Coordinator 06/2017 – 03/2020
Bay Settlement Line Dairy Green Bay, WI
- Managed HACCP documentation and 90 daily quality checks across 4 production lines.
- Reduced product hold volume 46% by tightening in-process checks at 6 critical control points.
- Trained 120 production staff on food safety and good manufacturing practice.
Quality Technician 07/2016 – 05/2017
Bay Settlement Line Dairy Green Bay, WI
- Performed about 60 in-process and finished product tests a shift.
- Logged roughly 14,000 test results a year with a 99.8% data entry accuracy rate.
- Calibrated 25 pieces of test equipment on a documented monthly schedule.
Projects
Complaint Root Cause Programme. Grouped 3 years of customer complaints and found 9 recurring defects tracing back to 3 process causes rather than to operator error. Complaints fell from 220 a year to 74 once those 3 causes were fixed.
Audit Readiness. Built a continuous readiness routine, with monthly internal checks against the audit standard rather than a scramble beforehand. Six audits across 5 years closed with 0 major findings.
In-Process Check Redesign. Moved checks earlier at 6 critical control points, which cut product hold volume 46%. Catching a deviation at the line costs far less than holding finished pallets.
Extra-Curricular Activities
- Serve on a regional food safety association committee with about 140 member companies.
- Volunteer food safety advisor to a community kitchen serving roughly 200 meals a day.
- Attend 2 food safety conferences a year and brief a plant team of 9 on the updates.
Leadership
- Lead a quality team of 5 technicians across 12 production lines and 3 shifts.
- Trained 120 production staff on food safety and good manufacturing practice.
- Chair the plant food safety committee, which meets monthly with 8 department representatives.
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