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Resumes
August 13, 2026
Resume Example
Use these ATS-friendly resume examples and templates to showcase your quota attainment, conversion rates, and account growth in Inside Sales.
Corwin Blackwood
(330) 555-0142 ◇ Akron, OH
corwin.blackwood@example.com ◇ linkedin.com/in/corwin-blackwood ◇ corwinblackwood.com
Objective
Inside sales professional with 6 years running a desk-based territory of 220 accounts worth $3.8M a year. Handles about 50 quotes a day and converts 41% to orders against a team average of 32%, and grew the book from $2.9M in 4 years without a single field visit. Everything here was sold by phone, email, and follow-through.
Education
B.A. in Business, Cuyahoga Line University 2015 – 2019
Coursework in Professional Selling, Marketing, Business Communication, and Operations.
Certificate in Consultative Selling, Summit Line Institute 2022
40-hour programme covering discovery questioning, quote positioning, and objection handling by phone.
Skills
Desk-Based Selling
Outbound call planning, quote positioning, phone and email discovery, follow-up cadence, account penetration
Commercial
Quoting and margin management, cross-selling and upselling, dormant account recovery, pricing exception requests
Product & Service
Industrial product application, stock and lead time management, order expediting, return and credit handling
Tools & Platforms
Salesforce, Epicor Prophet 21, HubSpot, Excel, Outlook, Microsoft Teams, RingCentral, Zoom
Experience
Inside Sales 05/2021 – Present
Summit Crown Industrial Products Akron, OH
- Manage 220 accounts by phone and email, generating $3.8M a year from a desk-based territory.
- Handle about 50 quotes a day and convert 41% to orders against a team average of 32%.
- Grew assigned account revenue from $2.9M to $3.8M across 4 years without a single field visit.
Inside Sales Associate 07/2019 – 04/2021
Cuyahoga Line Supply Cleveland, OH
- Processed about 90 orders a day and answered 60 product and availability calls.
- Recovered 38 dormant accounts worth $420,000 through a structured outbound call programme.
- Raised average order value 17% by cross-selling consumables across 3 core product lines.
Customer Service Representative 06/2018 – 06/2019
Cuyahoga Line Supply Cleveland, OH
- Handled about 70 customer calls a day covering orders, returns, and delivery questions.
- Resolved 82% of issues on first contact against a team average of 64%.
- Documented 25 recurring product questions into a reference guide used by 14 staff.
Projects
Dormant Account Recovery. Pulled 3 years of lapsed accounts and worked a structured call list rather than chasing new names. Thirty-eight accounts worth $420,000 came back, most having stopped ordering over a single unresolved delivery problem.
Quote Conversion Work. Raised quote conversion from the team average of 32% to 41% by following every quote over $2,000 within 48 hours, which turned out to matter more than the price on the quote.
Consumables Attachment. Added a consumables prompt to 3 core product lines, raising average order value 17%. Customers were buying those items elsewhere simply because nobody had asked.
Extra-Curricular Activities
- Volunteer with a job readiness programme, running 6 phone interview workshops a year.
- Member of a regional sales professionals network, attending about 8 events a year.
- Coach a youth baseball team of 14 players across a 12-week spring season.
Leadership
- Mentor 3 new inside sales hires a year through their first 90 days on the phones.
- Built the quote follow-up standard now used by 9 representatives across 2 branches.
- Documented 25 recurring product questions into a guide still used by 14 staff.
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