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Resumes
August 13, 2026
Resume Example
Use these ATS-friendly resume examples and templates to showcase your sessions delivered, learner outcomes, and business results as a Corporate Trainer.
Odalys Herrera
(407) 555-0154 ◇ Orlando, FL
odalys.herrera@example.com ◇ linkedin.com/in/odalys-herrera ◇ odalysherrera.com
Objective
Corporate trainer with 8 years designing and delivering programmes for a hospitality group of 6,000 employees, running about 140 sessions a year across leadership, service, and systems. Raised average session rating from 3.9 to 4.7 of 5, cut new manager 90-day turnover from 31% to 12% with a redesigned onboarding programme, and holds a 96% completion rate on required training. Trains for a behaviour change, then checks it happened.
Education
B.A. in Communication, Orange Blossom Crown University 2013 – 2017
Coursework in Instructional Communication, Adult Learning, Public Speaking, and Organizational Behaviour.
Certified Professional in Talent Development, Association for Talent Development 2021
Also holds a facilitation certification and an e-learning design certificate earned in 2022.
Skills
Delivery
Classroom and virtual facilitation, workshop design, role play and practice design, train the trainer, large group sessions
Programme Design
Needs analysis, learning objectives, curriculum design, e-learning authoring, blended programmes, assessment design
Measurement
Session evaluation, behaviour follow-up, completion tracking, business outcome measurement, manager feedback loops
Tools & Platforms
Articulate Storyline, Cornerstone LMS, Workday Learning, Zoom, Microsoft Teams, Canva, Mentimeter, PowerPoint
Experience
Corporate Trainer 05/2021 – Present
Orange Blossom Crown Hospitality Group Orlando, FL
- Deliver about 140 sessions a year to a workforce of 6,000 across leadership, service, and systems training.
- Raised average session rating from 3.9 to 4.7 of 5 across roughly 4,000 evaluations a year.
- Cut new manager 90-day turnover from 31% to 12% by redesigning onboarding into a 6-week blended programme.
Training Specialist 06/2018 – 04/2021
Kissimmee Line Resorts Kissimmee, FL
- Delivered about 90 sessions a year across 4 properties and 2,200 employees.
- Built a 12-module service training curriculum that lifted guest satisfaction scores 9 points in 1 year.
- Converted 20 classroom modules to e-learning during 2020, keeping completion at 94%.
Training Coordinator 07/2017 – 05/2018
Kissimmee Line Resorts Kissimmee, FL
- Scheduled and tracked about 300 training sessions a year across 4 properties.
- Raised required training completion from 71% to 93% through a reminder and reporting system.
- Co-facilitated 40 orientation sessions for roughly 800 new employees.
Projects
Manager Onboarding Redesign. Rebuilt new manager onboarding from a 2-day classroom event into a 6-week blended programme with practice assignments and a coach. Ninety-day turnover among new managers fell from 31% to 12%.
Session Rating Improvement. Took average rating from 3.9 to 4.7 by cutting lecture time in half and replacing it with practice, then following up with managers 30 days later on whether the behaviour showed up at work.
Service Curriculum. Built a 12-module service curriculum at a previous employer that lifted guest satisfaction 9 points in a year, because each module targeted 1 specific complaint from guest feedback.
Extra-Curricular Activities
- Serve on the programme committee of a regional talent development chapter with about 300 members.
- Volunteer facilitator for a job readiness programme, running 8 workshops a year.
- Speak at hospitality training conferences once or twice a year on onboarding design.
Leadership
- Lead a delivery team of 3 trainers covering 6,000 employees across 9 properties.
- Trained 24 department managers as facilitators for their own team sessions.
- Set the evaluation and follow-up standard now used across the whole training function.
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